fix problems on GOAT [iphone]

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—— Run into issues on GOAT? Get help pending when official support gets back to you!

GOAT – Sneakers & Apparel
Info:
company: 1661, Inc.
: http://goat.com/support
: goat.com
Chat with our AI-based GOAT Support
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Support issue
Delayed order processing

Fix: Check your order status in the app to see if there are any updates. If it shows 'processing' for an...

Inconsistent product condition

Fix: Before purchasing, carefully read product descriptions and reviews from other buyers to gauge the co...

Inadequate resolution for disputes

Fix: Document all communications and evidence related to your dispute. Present this information clearly w...

 
Payments issue
High fees for sellers

Fix: Review the fee structure in the app to understand what you are being charged for. Consider adjusting...

Refunds only in store credit

Fix: Before making a purchase, check the refund policy to understand the terms. If you prefer cash refund...

Hidden fees for cashing out

Fix: Review the cash-out policy in the app to understand any fees associated with withdrawing funds. This...

 
Security issue
Lack of buyer protection

Fix: Familiarize yourself with the buyer protection policies outlined in the app. Always use secure payme...

Unreliable seller verification

Fix: Check seller ratings and reviews before making a purchase. Look for sellers with a high number of po...

 
Account issue
Issues with order cancellations

Fix: If you need to cancel an order, do so as soon as possible through the app. Navigate to your order hi...

Inability to cancel orders quickly

Fix: Act quickly if you need to cancel an order. Navigate to your order history and select the cancellati...

 
Network issue
Problems with tracking shipments

Fix: Ensure that you have entered the correct shipping address. Check the tracking link provided in the a...

Frequent shipping issues

Fix: Monitor your order status regularly and reach out to support if you notice any unusual delays. Provi...

 
Bugs issue
Inaccurate product descriptions

Fix: Always read the full product description and check for any disclaimers about condition or authentici...

 
Slow issue
Slow authentication process

Fix: Ensure that you have a stable internet connection when attempting to authenticate your account. Try...

 
Notifications issue
Limited communication regarding order status

Fix: Regularly check the app for updates on your order status. Enable notifications in the app settings t...

Misleading shipping notifications

Fix: Check the app settings to ensure that notifications are enabled. This will help you receive timely u...

 
Crashes issue
App crashes during transactions

Fix: Ensure that your app is updated to the latest version. Check the App Store for any available updates...

 
UI issue
Confusing return process

Fix: Read the return policy carefully in the app to understand the steps required for returning an item....

  Have a specific unlisted Problem? resolve your issue below:
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 what users are saying
Good experience
97.0%

Bad experience
1.6%

Neutral
1.4%

~ from our NLP analysis of 1,854,596 combined software ratings.

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Shiekh
True Religion | Since 2002

 Private Data GOAT collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics