fix problems on FloatMe [iphone]

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—— Run into issues on FloatMe? Get help pending when official support gets back to you!

FloatMe: Fast Cash Advance
Info:
company: FloatMe
: https://floatme.zendesk.com
: www.floatme.com
Chat with our AI-based FloatMe Support
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Support issue

Inconsistent customer support response

Fix: Utilize the in-app support feature to submit your queries. Make sure to provide detailed information about your issue to help expedite the r... ⇲
 
Account issue

Frequent account lockouts

Fix: Ensure that you are using the correct login credentials. If you forget your password, use the 'Forgot Password' feature to reset it. Conside... ⇲

Poor communication regarding account status

Fix: Regularly check the app for updates on your account status. If you notice any discrepancies, document them and reach out to customer support... ⇲

Inability to access funds when needed

Fix: Plan ahead and request cash advances in advance of when you need them. This can help ensure that you have access to funds when necessary.... ⇲

Difficulties in account management and updates

Fix: Familiarize yourself with the app’s interface by exploring all the features and settings. This can help you navigate account management more... ⇲
 
Glitches issue

Glitchy app performance

Fix: Make sure your app is updated to the latest version. Go to the App Store, search for FloatMe, and check for updates. If an update is availab... ⇲
 
Payments issue

Limited borrowing amounts

Fix: Review your financial profile within the app to see if there are ways to improve your borrowing limit, such as increasing your income or red... ⇲

High instant delivery fees

Fix: Evaluate the delivery options available to you. If instant delivery fees are too high, consider selecting a standard delivery option if it i... ⇲

Automatic charges despite account cancellation

Fix: Double-check your account settings to ensure that your subscription is fully canceled. Look for confirmation emails or notifications that in... ⇲

Lack of transparency in fee structure

Fix: Review the fee structure in the app’s terms and conditions. Take notes on any fees that apply to your account to better understand your fina... ⇲

Inflexible repayment options

Fix: Check if the app offers any alternative repayment plans or options. Sometimes, apps may have flexible plans that are not immediately visible... ⇲

Limited options for users with low bank balances

Fix: Explore the app for any features that cater specifically to users with low bank balances, such as budgeting tools or financial advice sectio... ⇲
 
Ads issue

Misleading advertising about available loan amounts

Fix: Review the app’s terms and conditions to understand the actual borrowing limits and eligibility criteria. This can help set realistic expect... ⇲
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 what users are saying
Good experience
94.1%

Bad experience
4.1%

Neutral
1.7%

~ from our NLP analysis of 91,750 combined software ratings.

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 Private Data FloatMe collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics