—— Run into issues on Julia & Henry's? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom on iPhones without a Home button) to view all open ap... ⇲
Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. You can test your co... ⇲
Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and check for updates for the app. Developers often release updates to fix... ⇲
Fix: 1. Download content: Check if the app allows you to download content for offline use. Look for a download button or option in the app settin... ⇲
Fix: 1. Use in-app help: Check if the app has a help or FAQ section within its settings. This can provide quick answers to common issues. 2. Sear... ⇲
Fix: 1. Check notification settings: Go to Settings > Notifications, find the app, and ensure that notifications are enabled and set to your pref... ⇲
Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or hel... ⇲
Fix: 1. Explore settings: Check the app's settings thoroughly to see if there are any hidden customization options that you may have missed. 2. U... ⇲
Fix: 1. Reduce screen brightness: Lower your screen brightness or enable auto-brightness in Settings > Display & Brightness to save battery. 2. L... ⇲
Fix: 1. Check system requirements: Ensure your device meets the app's minimum requirements. If not, consider upgrading your device if possible. 2... ⇲