—— Run into issues on Bigger Rewards? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: If you do not have a physical card, check if the app allows you to create a digital card within the app itself. Look for an option like 'Add... ⇲
Fix: Review the loyalty program details within the app to understand how points are earned and redeemed. If the system seems inadequate, try to m... ⇲
Fix: Check if there is an option in the app to link your previous account or import points. This may be found in the settings or account manageme... ⇲
Fix: Check the app for any notifications or explanations regarding the negative points. This may be due to a recent return or adjustment in your... ⇲
Fix: Ensure that you are placing your order well in advance of your desired pickup or delivery time. Check the estimated preparation time provide... ⇲
Fix: Double-check your order details before finalizing to ensure accuracy. Review each item and any special instructions you may have added. OR... ⇲
Fix: Try clearing the app's cache by going to your iPhone settings, finding the app, and selecting 'Clear Cache' if available. This can help reso... ⇲
Fix: Check the app for real-time inventory updates. If an item is out of stock, consider selecting an alternative item or checking back later.... ⇲
Fix: Navigate to the account or order history section of the app to see if transaction history is stored there. If not, check if there is an opti... ⇲
Fix: If Apple Pay is not supported, consider using an alternative payment method available in the app, such as credit/debit cards or other digita... ⇲
Fix: Document your refund request clearly, including order details and reasons for the refund. This can help expedite the process when you submit... ⇲
Fix: Ensure that your iPhone has enough storage space available. Go to Settings > General > iPhone Storage to check and free up space if necessar... ⇲
Fix: Check your location settings on your iPhone to ensure that location services are enabled for the app. Go to Settings > Privacy > Location Se... ⇲
Fix: Familiarize yourself with the app layout by exploring each section. Look for a help or tutorial section within the app that may provide guid... ⇲
Fix: Take time to explore the app and familiarize yourself with its features. Look for any user guides or FAQs that may help you navigate more ef... ⇲
Fix: Check your location settings to ensure they are set correctly. Go to Settings > Privacy > Location Services and ensure the app is set to 'Wh... ⇲
Fix: Before finalizing your order, double-check all selected options and make any necessary adjustments. Look for a 'Review Order' section to con... ⇲
Fix: If the in-store scanner is malfunctioning, try using the app's barcode scanning feature on your phone to complete your transaction instead.... ⇲
Fix: Ensure that the app is updated to the latest version on all devices. Check the App Store for any available updates. OR If issues persist... ⇲