fix problems on Dromote [iphone]

—— Run into issues on Dromote? Get help pending when official support gets back to you!

Dromote - Android TV Remote

Info:

company: Kraftwerk 9 Inc

: https://kraftwerk9.com/support

: kraftwerk9.com

Chat with our AI-based Dromote Support

🛠️ Common Dromote Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Works about 80% of the time

Fix: Ensure that both your iPhone and the Android TV are connected to the same Wi-Fi network. Sometimes, connectivity issues arise from network d... ⇲

Requires multiple reinstallations

Fix: Before reinstalling, clear the app cache and data. Go to Settings > Apps > Dromote > Storage > Clear Cache and Clear Data. This can help res... ⇲

Compatibility issue

Cannot connect to Sharp Smart TV

Fix: Verify that your Sharp Smart TV is compatible with the Dromote app. Check the TV's settings to ensure that it is set to allow connections fr... ⇲

Does not connect to Android TV

Fix: Ensure that your Android TV is updated to the latest software version. Go to Settings > About > System Update to check for updates. OR Tr... ⇲

Payments issue

No option to cancel subscription

Fix: To cancel your subscription, go to your iPhone's Settings > [Your Name] > Subscriptions. Find Dromote in the list and select 'Cancel Subscri... ⇲

Unusable without premium subscription

Fix: Explore the app's features to see if there are any free functionalities that can be utilized. Sometimes, basic features may still be availab... ⇲

High subscription cost

Fix: Evaluate the features offered in the premium subscription and determine if they are necessary for your usage. If not, consider using the app... ⇲

Slow issue