fix problems on WeHere APP [iphone]

—— Run into issues on WeHere APP? Get help pending when official support gets back to you!

WeHere APP

Info:

company: 明毅龚

: https://we-here.com

Chat with our AI-based WeHere APP Support

🛠️ Common WeHere APP Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Locks twice when attempting to lock

Fix: Check for any software updates for the WeHere app in the App Store. Sometimes, bugs are fixed in newer versions. To do this, open the App St... ⇲

Battery consumption over time

Fix: Check the app's battery usage in your iPhone settings. Go to Settings > Battery and scroll down to see how much battery the WeHere app is us... ⇲

Settings issue

Lacks time schedule option for auto lock

Fix: As a workaround, you can manually set reminders on your iPhone to lock the app at specific times. Use the Reminders app to create a daily re... ⇲

Network issue

Cannot see lock status remotely via WiFi

Fix: Ensure that your WiFi connection is stable. Check your router and try reconnecting your iPhone to the WiFi network. Go to Settings > Wi-Fi,... ⇲

WeHere APP cannot connect to server

Fix: Check your internet connection. Make sure you are connected to WiFi or have a strong cellular signal. You can test this by opening a web bro... ⇲

Awful Bluetooth connectivity

Fix: Ensure Bluetooth is enabled on your iPhone by going to Settings > Bluetooth and toggling it on. Also, make sure the WeHere app has permissio... ⇲

Account issue

Password reset issues

Fix: Ensure you are using the correct email address associated with your account. If you are unsure, check your email accounts for any previous c... ⇲

UI issue

Non-intuitive app design

Fix: Take some time to explore the app’s features. Sometimes, spending a few minutes navigating can help familiarize you with the layout and opti... ⇲

Poor English language quality

Fix: If the app allows, switch the language settings to another language and then back to English. This can sometimes reset the language pack and... ⇲

Features issue

Missing key log system functionality

Fix: Check if there are any updates available for the app that might add this feature. Go to the App Store and see if an update is available for... ⇲

WeHere APP unnecessary for setting code

Fix: Check if there are alternative methods to set the code directly on the lock device itself, as some locks allow for manual code entry without... ⇲

Permissions issue

Difficulties in managing user permissions

Fix: Review the user management section of the app carefully. Sometimes, permissions are nested within other settings, so ensure you explore all... ⇲

Registration issue

No way to register or login

Fix: Ensure you have a stable internet connection. If you are having trouble registering, try switching from WiFi to cellular data or vice versa... ⇲

Privacy issue

Requires personal information for app usage

Fix: Review the app’s privacy policy to understand why this information is needed. If you are uncomfortable, consider whether you can use the app... ⇲