fix problems on Common App [iphone]

—— Run into issues on Common App? Get help pending when official support gets back to you!

Common App

Info:

company: The Common Application

: https://appsupport.commonapp.org

: commonapp.org

Chat with our AI-based Common App Support

🛠️ Common Common App Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Requires login every time the app is opened

Fix: Check if the app has an option to remember your login credentials. Go to the settings within the app and look for a 'Remember Me' or 'Stay L... ⇲

Inconsistent application submission status

Fix: Refresh the application status by pulling down on the screen in the submission status section. This can help update the information displaye... ⇲

Crashes issue

Common App crashes or shows a white screen

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the Common App off the scre... ⇲

Does not save login information

Fix: Ensure that you have enabled the option to save your login information in the app settings. Look for a 'Save Password' or similar option whe... ⇲

Account issue

Transfer students cannot access applications

Fix: Check if you are using the correct login credentials specifically for transfer students. Sometimes, transfer students may need to register s... ⇲

Inaccessible features for transfer students

Fix: Ensure that you have the latest version of the app installed, as updates may include fixes for accessibility issues. Check the App Store for... ⇲

UI issue

Common App redirects to website instead of functioning within the app

Fix: Check your app settings to see if there is an option to enable in-app browsing. If the app is designed to redirect to the website, this may... ⇲

Common App layout issues on certain devices

Fix: Check your device's display settings. Go to Settings > Display & Brightness and adjust the text size or display settings to see if it resolv... ⇲

Unresponsive buttons on the app

Fix: Force close the app and reopen it. This can help reset any temporary glitches that may cause buttons to be unresponsive. OR Check for any... ⇲

Bugs issue

Missing application information not flagged

Fix: Manually review your application for any missing sections. Go through each part of the application to ensure all required fields are filled... ⇲

Slow issue

Slow loading times

Fix: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the loading times improve. OR Close any ot... ⇲

Support issue

Customer service unhelpfulness

Fix: Utilize the FAQ section of the Common App website for common issues and solutions. This can often provide quicker answers than waiting for c... ⇲

Payments issue

Refund issues for failed submissions

Fix: Review the refund policy on the Common App website to understand the conditions under which refunds are granted. Make sure your situation qu... ⇲