fix problems on Briefy [iphone]

—— Run into issues on Briefy? Get help pending when official support gets back to you!

Briefy - AI summary on Safari

Info:

company: Hyperpower Inc.

: https://briefy.ai/feedback

: briefy.ai

Chat with our AI-based Briefy Support

🛠️ Common Briefy Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Briefy freezes while watching stream

Fix: 1. Close other apps: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view all o... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > Briefy and look for an option to clear cache or data. This can help improve loading times by removing u... ⇲

Crashes issue

frequent crashes

Fix: 1. Update iOS: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. New... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content for offline use: If the app allows, look for an option to download summaries or content for offline access. This is usua... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help resources: Check if the app has a help or FAQ section within the settings. This can provide immediate answers to comm... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Briefy and ensure that notifications are enabled. Adjust the settings to al... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings to see if there are any hidden customization options that you may have overlooked. 2. Use altern... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > Battery and check which apps are consuming the most battery. Disable background app refresh f... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for the app. If not, consider upgrading your device if possi... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.9%

Bad experience

7.1%

Neutral

0.0%

~ from our NLP analysis of 14 combined software ratings.

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Private Data Briefy collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics