fix problems on Empik Go [iphone]

—— Run into issues on Empik Go? Get help pending when official support gets back to you!

Empik Go - Audiobooki i Ebooki

Info:

company: Empik S.A

: http://www.empik.com/pomoc/kontakt

: www.empik.com

Chat with our AI-based Empik Go Support

🛠️ Common Empik Go Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Empik Go freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Empik Go app... ⇲

slow loading times

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage > Empik Go, and then select 'Offload App'. This will free up space... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store, as updates often include stability improvements. 2. Restart your iPhone... ⇲

Offline issue

limited offline functionality

Fix: 1. Download audiobooks or eBooks for offline use by selecting the download option within the app. Ensure you have enough storage space on yo... ⇲

Support issue

poor customer support

Fix: 1. Utilize the app's FAQ or help section, which may provide answers to common issues without needing to contact support. 2. Look for communi... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings by going to Settings > Notifications > Empik Go. Ensure that notifications are enabled and set to your p... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app's layout by exploring each section. Look for a tutorial or help section within the app that may guide y... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings to see if there are any hidden customization options that you may have missed. 2. Use external tools or apps tha... ⇲

Battery issue

high battery consumption

Fix: 1. Reduce the screen brightness while using the app, as high brightness can drain battery life. 2. Close other apps running in the backgroun... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's compatibility requirements in the App Store to ensure your device meets them. If your device is outdated, consider updati... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

89.3%

Bad experience

9.8%

Neutral

1.0%

~ from our NLP analysis of 205 combined software ratings.

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Private Data Empik Go collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics