fix problems on The Porch [iphone]

—— Run into issues on The Porch? Get help pending when official support gets back to you!

The Porch

Info:

company: Watermark Community Church

: https://www.theporch.live/contact

: www.theporch.live

Chat with our AI-based The Porch Support

🛠️ Common The Porch Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

The Porch does not allow offline access to downloaded sermons

Fix: Check if the app has an option to enable offline access in the settings. Go to the app's settings menu and look for a section related to dow... ⇲

Poor design for downloading sermons

Fix: Navigate to the download section of the app and ensure you are following the correct steps to download sermons. If the process is unclear, l... ⇲

Loading issue

The Porch lags and content takes time to load

Fix: Ensure that your iPhone has sufficient storage space. Go to Settings > General > iPhone Storage and check if you need to free up space. A la... ⇲

Downloads issue

Inability to download messages

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to cellular data or vice versa to see if that reso... ⇲

Usage issue

The Porch requires to stay open for usage

Fix: Check the app settings for any options related to background app refresh. Go to Settings > General > Background App Refresh and ensure it is... ⇲

Messages issue

Messages not opening

Fix: Try restarting the app. Close it completely and then reopen it to see if the messages load properly. OR If restarting the app does not wo... ⇲

UI issue

Clunky navigation

Fix: Familiarize yourself with the app layout. Spend some time exploring the menus and options to understand where everything is located. Sometim... ⇲

Limited blog section visibility

Fix: Explore the app's settings to see if there are options to customize the visibility of the blog section. Sometimes, content can be hidden bas... ⇲

Compatibility issue