fix problems on Highbrow Unlimited [iphone]

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—— Run into issues on Highbrow Unlimited? Get help pending when official support gets back to you!

Highbrow Unlimited
Info:
company: JoinHighbrow Limited
: https://joinhighbrow.com/faq/
: joinhighbrow.com
Chat with our AI-based Highbrow Unlimited Support
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Loading issue

Loading problems

Fix: 1. Check Internet Connection: Ensure you have a strong and stable internet connection. Try switching between Wi-Fi and cellular data. 2. Re... ⇲
 
Account issue

Cannot access free trial

Fix: 1. Check App Version: Ensure you have the latest version of the app installed. Go to the App Store and check for updates. 2. Restart the Ap... ⇲

Unsubscribe process through Apple not working

Fix: 1. Check Subscription Status: Go to Settings > [Your Name] > Subscriptions to see if your subscription is listed there. If it is, you can ma... ⇲
 
Login issue

Sign-in issues

Fix: 1. Check Credentials: Ensure you are entering the correct email and password. If you’ve forgotten your password, use the 'Forgot Password' f... ⇲

Highbrow Unlimited does not remember sign-in credentials

Fix: 1. Enable Remember Me: When signing in, ensure you check the 'Remember Me' or 'Keep me signed in' option if available. 2. Update the App: G... ⇲
 
Customization issue

Lack of diversity in characters

Fix: OR ⇲

Content may seem too babyish for older children

Fix: OR ⇲
 
Payments issue

No clear pricing information

Fix: 1. Check App Settings: Look for a 'Pricing' or 'Subscription' section within the app settings to find detailed pricing information. 2. Visi... ⇲

In-app pricing not specified

Fix: 1. Check App Settings: Look for a 'Pricing' or 'Subscription' section within the app settings to find detailed pricing information. 2. Visi... ⇲
 
Downloads issue

Inability to download videos for offline use

Fix: 1. Check App Settings: Look for an option in the app settings that allows you to enable video downloads for offline use. 2. Ensure Sufficie... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
61.1%

Bad experience
33.3%

Neutral
5.6%

~ from our NLP analysis of 54 combined software ratings.

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 Private Data Highbrow Unlimited collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Monthly Subscription: $6.49 Unlimited viewing time & five sub-accounts
  2. Annual Subscription: $29.99 Unlimited viewing time & five sub-accounts