fix problems on SonoHealth 2.0 [iphone]

—— Run into issues on SonoHealth 2.0? Get help pending when official support gets back to you!

SonoHealth 2.0

Info:

company: SonoHealth.org

: https://support.sonohealth.org/

: sonohealth.org

Chat with our AI-based SonoHealth 2.0 Support

🛠️ Common SonoHealth 2.0 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

SonoHealth 2.0 crashes frequently

Fix: 1. Update the App: Ensure that you have the latest version of SonoHealth 2.0 installed. Go to the App Store, search for SonoHealth, and chec... ⇲

Syncing issues with devices

Fix: 1. Check Bluetooth Connection: Ensure Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and make sure your device is connected... ⇲

UI issue

Incorrect date alignment

Fix: 1. Check Date & Time Settings: Go to Settings > General > Date & Time. Ensure 'Set Automatically' is enabled. This will sync your device's d... ⇲

SonoHealth 2.0 is not user-friendly

Fix: 1. Explore Tutorials: Look for online tutorials or guides that can help you navigate the app more effectively. 2. Provide Feedback: While I... ⇲

Customization issue

No ability to delete readings

Fix: 1. Check App Settings: Look for an option in the app settings that may allow you to manage or delete readings. 2. Clear App Data: If the ap... ⇲

Inability to change measurement duration

Fix: 1. Check App Settings: Look for measurement settings within the app to see if there is an option to change duration. 2. Update the App: Ens... ⇲

Settings issue

Settings screen is blank

Fix: 1. Restart the App: Close the app completely by swiping up from the bottom of the screen and swiping the app off the screen. Reopen the app... ⇲

Syncing issue

Requires frequent restarts to sync

Fix: 1. Ensure Bluetooth is Enabled: Go to Settings > Bluetooth and make sure it is turned on. 2. Keep Devices Close: Ensure that your iPhone an... ⇲

Data transfer incomplete

Fix: 1. Ensure Stable Connection: Make sure your iPhone and the device you are transferring data from are connected properly and within range. 2... ⇲

SonoHealth 2.0 fails to sync after initial use

Fix: 1. Restart Devices: Turn off both your iPhone and the device you are trying to sync, then turn them back on. 2. Check Bluetooth Connection:... ⇲

SonoHealth 2.0 does not allow for multiple readings transfer

Fix: 1. Check App Settings: Look for options related to data transfer settings within the app. 2. Update the App: Ensure you are using the lates... ⇲

Account issue

Does not save user information

Fix: 1. Check App Permissions: Go to Settings > Privacy and ensure that SonoHealth has permission to access necessary data. 2. Update the App: M... ⇲

SonoHealth 2.0 does not retain history

Fix: 1. Check App Settings: Look for options related to data retention or history within the app settings. 2. Update the App: Ensure you are usi... ⇲

Compatibility issue

No Face ID support

Fix: 1. Check for Updates: Ensure you have the latest version of the app, as Face ID support may be added in future updates. 2. Use Passcode: If... ⇲

No EKG data field in Health app

Fix: 1. Check App Settings: Ensure that SonoHealth is set to share data with the Health app. Go to Settings > Health > Data Access & Devices and... ⇲

Storage issue

Limited data storage

Fix: 1. Clear Unused Data: Go to the app and delete any unnecessary readings or data to free up space. 2. Manage iPhone Storage: Go to Settings... ⇲

Crashes issue

SonoHealth 2.0 does not open

Fix: 1. Restart Your iPhone: A simple restart can often resolve app opening issues. 2. Update the App: Ensure you have the latest version of the... ⇲

Support issue

Poor tech support

Fix: 1. Utilize Online Resources: Look for FAQs, user forums, or community support groups online where users share solutions. 2. Check for Tutor... ⇲

Privacy issue

Location services remain active after use

Fix: 1. Check Location Settings: Go to Settings > Privacy > Location Services and ensure that SonoHealth is set to 'While Using the App' or 'Neve... ⇲

Updates issue