—— Run into issues on TOKTOQ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To prevent your membership from being canceled when switching accounts, ensure that you log out of the current account properly before switc... ⇲
Fix: If the app does not support English, consider using a third-party translation app. You can copy text from TOKTOQ and paste it into a transla... ⇲
Fix: If the live chat feature cannot be minimized, try using the 'Picture-in-Picture' mode if your device supports it. This allows you to keep th... ⇲
Fix: If you cannot copy text directly from the app, try taking screenshots of the text and using a third-party OCR (Optical Character Recognition... ⇲
Fix: If the chat window is taking up too much space, try rotating your device to landscape mode, which may provide a better layout for viewing bo... ⇲
Fix: To ensure that POP messages are saved, check if there is a setting in the app that allows you to save chat history. Go to the settings menu... ⇲
Fix: If you are experiencing spam in the chat, try to report or block users who are spamming. Most apps have a reporting feature that can help ma... ⇲
Fix: If you encounter a paywall for basic interactions, explore the app for any free trial options or promotional offers that may allow you to ac... ⇲
Fix: If the monthly subscription for live chat is a concern, look for any annual subscription options that may offer a discount for longer commit... ⇲
Fix: If the payment process is difficult, ensure that your payment method is valid and that you have a stable internet connection during the tran... ⇲
Fix: To keep track of live streams that are about to expire, set reminders on your phone to watch them before the expiration date. You can also c... ⇲
Fix: During live streams, use a separate device or app to translate spoken content. You can use voice recognition features in translation apps to... ⇲
Fix: If translations are inaccurate, consider using a reliable translation app alongside TOKTOQ. You can copy text from the app and paste it into... ⇲
Fix: To mitigate the risk of data theft, ensure that you have enabled two-factor authentication on your account if available. This adds an extra... ⇲
Fix: If you feel the app is not trustworthy, review the app's privacy policy and terms of service to understand how your data is used. This can h... ⇲
Fix: Check your notification settings in the app and on your iPhone. Go to Settings > Notifications > TOKTOQ and ensure that notifications are en... ⇲
Fix: To improve live stream quality, ensure you have a stable internet connection. Switch to Wi-Fi if you are using mobile data, or move closer t... ⇲
Fix: Use the built-in screen recording feature on your iPhone to record live streams. Swipe down from the top-right corner of your screen to acce... ⇲
Fix: To improve accessibility, consider using a VPN service to access content that may be restricted in your region. This can help you connect to... ⇲
Fix: If you are a non-member, explore any free features available in the app. Engage with the community to find out if there are any ways to earn... ⇲