fix problems on Empower Personal Dashboard [iphone]

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—— Run into issues on Empower Personal Dashboard? Get help pending when official support gets back to you!

Empower Personal Dashboard™
Info:
company: Personal Capital Corporation
: https://www.empower.com/privacy
: www.empower.com
Chat with our AI-based Empower Personal Dashboard Support
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Support issue

Slow customer support response

Fix: 1. Utilize self-help resources: Check the app's FAQ or help section for common issues and solutions. This can often provide immediate answer... ⇲
 
Bugs issue

Expense duplication issues

Fix: 1. Review your transactions: Go through your recent transactions in the app and identify any duplicates. Manually delete any duplicate entri... ⇲
 
Account issue

Inconsistent account linking

Fix: 1. Re-link accounts: Go to the account settings in the app and unlink any accounts that are not syncing properly. Then, re-link them to esta... ⇲
 
Features issue

Limited budgeting features

Fix: 1. Set up manual budgets: If the app allows, create manual budgets for different categories based on your spending habits. This can help you... ⇲

Intelligent recommendations lack learning resources

Fix: 1. Explore existing resources: Look for any tutorials or guides within the app that explain how to use the intelligent recommendations featu... ⇲

No support for ETFs in allocations

Fix: 1. Manually track ETFs: If the app does not support ETFs, consider manually tracking your ETF investments in a separate spreadsheet or finan... ⇲
 
Login issue

Frequent login issues

Fix: 1. Reset your password: If you're having trouble logging in, try resetting your password through the app or website. This can resolve issues... ⇲
 
Stability issue

Occasional app instability

Fix: 1. Update the app: Ensure that you are using the latest version of the app by checking for updates in the App Store. Updates often include s... ⇲
 
Updates issue

Lack of real-time updates

Fix: 1. Check sync settings: Ensure that your account sync settings are set to update in real-time or as frequently as possible. Adjust these set... ⇲
 
Ads issue

Pushy advisory service promotions

Fix: 1. Adjust notification settings: Go to the app settings and adjust your notification preferences to limit promotional messages or alerts fro... ⇲
 
Customization issue

Retirement planner lacks customization

Fix: 1. Use manual calculations: If the retirement planner is not customizable, consider using a separate retirement calculator or spreadsheet to... ⇲
 
UI issue

Navigation can be confusing

Fix: 1. Create a navigation guide: Take notes on the app's layout and create a personal guide for yourself to refer to when navigating the app. 2... ⇲
 
Loading issue

Mobile app can be slow to load

Fix: 1. Clear app cache: Go to your iPhone settings, find the Empower app, and clear its cache if the option is available. This can help improve... ⇲
 
Compatibility issue

Some accounts cannot be connected

Fix: 1. Check account compatibility: Verify that the accounts you are trying to connect are supported by the Empower app. Some financial institut... ⇲
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 what users are saying
Good experience
93.1%

Bad experience
5.2%

Neutral
1.7%

~ from our NLP analysis of 45,115 combined software ratings.

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 Private Data Empower Personal Dashboard collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics