fix problems on 听阅 [iphone]

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—— Run into issues on 听阅? Get help pending when official support gets back to you!

听阅 - 轻松读懂英文原著
Info:
company: 雪梅 王
: http://eareyereading.com/help/support.html
: eareyereading.com
Chat with our AI-based 听阅 Support
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Syncing issue

no synchronization of books and progress across devices

Fix: 1. Ensure you are logged into the same account on all devices. Go to the app settings and verify your account details. 2. Check if there is... ⇲
 
Payments issue

inability to use online reading after purchasing membership

Fix: 1. Verify your membership status by going to the app settings and checking your account details. 2. Ensure that you are logged into the acco... ⇲

high cost for premium features

Fix: 1. Review the premium features and determine which ones are essential for your use. If possible, consider using the free version for now. 2.... ⇲
 
Ads issue

too many ads

Fix: 1. Check if there is an option to upgrade to a premium version within the app that removes ads. If so, consider this option if it fits your... ⇲
 
Compatibility issue

poor PDF reading experience

Fix: 1. Check if the app has specific settings for PDF viewing. Go to the app settings and look for options related to PDF display. 2. Try adjust... ⇲

inconsistent content display across devices

Fix: 1. Ensure that you are logged into the same account on all devices and that synchronization is enabled. 2. Check for updates on all devices... ⇲
 
Login issue

forced mobile login

Fix: 1. Check if there is an option to stay logged in within the app settings. If available, enable it. 2. Ensure that your app is updated to the... ⇲
 
Slow issue

slow response for word lookup

Fix: 1. Ensure that your internet connection is stable. Try switching between Wi-Fi and mobile data to see if it improves the lookup speed. 2. Cl... ⇲
 
Content issue

limited book availability

Fix: 1. Regularly check the app for new book additions, as the library may expand over time. 2. Use the search function to look for specific titl... ⇲
 
Updates issue

difficulties with app usability after updates

Fix: 1. Familiarize yourself with any new features or changes by checking the app's update notes in the App Store. 2. If the app feels cluttered... ⇲
 
UI issue

font and icon color hard to see in dark mode

Fix: 1. Check the app settings for any options to adjust the font size or color scheme. 2. If the dark mode is not working well, consider switchi... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.0%

Bad experience
7.6%

Neutral
3.4%

~ from our NLP analysis of 354 combined software ratings.

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Aboboo-外语神器

 Private Data 听阅 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 听阅畅听会员（增强版）按月订阅: $7.99 购买1月畅听会员后，可享用听阅全部功能，并包括三方额度。
  2. 听阅畅听会员按月订阅: $7.99 购买后享受一个月的畅听会员，不包括付费服务额度。
  3. 听阅畅听会员（增强版）按季订阅: $19.99 购买1个季度的畅听会员后，可享用听阅全部功能，并包括三方额度。
  4. 听阅畅听会员（增强版）按年订阅: $59.99 购买1年畅听会员后，可享用听阅全部功能，并包括三方额度。
  5. 听阅畅听终身会员: $89.99 购买后可以听读所有书籍
  6. 听阅畅听会员按年订阅: $59.99 购买1年畅听会员后，可享用听阅全部功能，但不包含付费三方服务额度。
  7. 听阅畅听会员（增强版） 1 个月: $5.99 购买后可享受一个月的会员。
  8. 《爱情与金钱（书虫）》: $2.99 购买后，可阅读本书的全部内容。
  9. 阅币礼包-Tier3: $2.99 阅币礼包-Tier3
  10. 阅币礼包-Tier1: $0.99 阅币礼包-Tier1