fix problems on Sky+ [iphone]

—— Run into issues on Sky+? Get help pending when official support gets back to you!

Sky+

Info:

company: NOVABOX S. DE R.L. DE C.V.

: https://www.sky.com.mx

: www.sky.com.mx

Chat with our AI-based Sky+ Support

🛠️ Common Sky+ Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Error message restricts access to Mexico only

Fix: Check your device's location settings. Go to Settings > Privacy > Location Services and ensure that location services are enabled for the Sk... ⇲

Sky+ has connection errors even with good internet

Fix: Restart your iPhone to refresh the network connection. Hold down the power button until you see the 'slide to power off' option, then slide... ⇲

Sky+ fails to log in with correct credentials

Fix: Double-check your login credentials. Ensure that there are no typos in your username or password. If you have forgotten your password, use t... ⇲

Updates issue

New version has significant performance issues

Fix: Check for any available updates for the Sky+ app. Go to the App Store, tap on your profile icon, and scroll down to see if an update is avai... ⇲

Inability to access content after update

Fix: Log out and log back into your account. Open the Sky+ app, go to settings, and select 'Log Out'. After logging out, log back in with your cr... ⇲

Payments issue

Monthly subscription not justified due to app malfunction

Fix: Review your subscription plan. Go to Settings > Your Name > Subscriptions, and check if you are on the correct plan that suits your needs. I... ⇲

Compatibility issue

Access denied for users outside of Mexico

Fix: Use a VPN service to connect to a server in Mexico. This can help you bypass geographical restrictions. Download a reputable VPN app, connec... ⇲

Crashes issue

Frequent crashes while using the app

Fix: Ensure your iPhone's software is up to date. Go to Settings > General > Software Update and install any available updates to improve app sta... ⇲