fix problems on Thrivent [iphone]

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—— Run into issues on Thrivent ? Get help pending when official support gets back to you!

Thrivent Mobile
Info:
company: Thrivent Financial For Lutherans
: https://www.thrivent.com/connect-with-us/
: www.thrivent.com
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Login issue

Thrivent fails to recognize valid login credentials

Fix: Double-check that you are entering your login credentials correctly, including any uppercase or lowercase letters. If you are unsure, use th... ⇲

Frequent error messages during login

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and mobile data to see if that resolves the frequent error messa... ⇲

Requires phone number verification that causes login issues

Fix: If you are having trouble with phone number verification, ensure that you are entering the correct number and that your phone can receive SM... ⇲
 
Syncing issue

Inconsistent balance information compared to website

Fix: Log out of the app and log back in to refresh the balance information. Sometimes, the app may not sync properly with the server, and logging... ⇲
 
UI issue

Generic icon displayed on iPad version

Fix: Check if there is an update available for the app in the App Store. Sometimes, app icons may not display correctly due to outdated versions.... ⇲

Poor dashboard design

Fix: Familiarize yourself with the dashboard layout and features. Sometimes, understanding how to navigate the dashboard can improve your experie... ⇲

Unclear information provided

Fix: If you find information unclear, try accessing the help or FAQ section within the app. This may provide additional context or explanations f... ⇲
 
Notifications issue

Session end alert is redundant

Fix: If the session end alert is bothersome, try adjusting your app settings. Look for any options related to session timeouts or notifications a... ⇲
 
Bugs issue

Erratic app behavior

Fix: Ensure that your device's operating system is up to date. Go to Settings > General > Software Update and install any available updates. An o... ⇲

Thrivent is not fully functional

Fix: Ensure that your app is updated to the latest version. Go to the App Store and check for updates. If the app is up to date, try logging out... ⇲
 
Account issue

Thrivent does not create accounts properly

Fix: Double-check that you are entering all required information correctly when creating an account. Ensure that your email and phone number are... ⇲
 
Support issue

Lack of communication about fixes

Fix: Check the app's update notes in the App Store for any information regarding fixes or improvements. Developers often include details about wh... ⇲
 
Updates issue

Thrivent does not update annuity balance

Fix: Log out of the app and log back in to refresh the annuity balance information. This can help sync your account with the latest data. OR I... ⇲
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 what users are saying
Good experience
89.7%

Bad experience
6.6%

Neutral
3.7%

~ from our NLP analysis of 737 combined software ratings.

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 Private Data Thrivent collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics