fix problems on BARMER-App [iphone]

—— Run into issues on BARMER-App? Get help pending when official support gets back to you!

BARMER-App

Info:

company: BARMER

: http://barmer.de/technischer-support

: www.barmer.de

Chat with our AI-based BARMER-App Support

🛠️ Common BARMER-App Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot log in due to device recognition issues

Fix: Ensure that your device's software is up to date. Go to 'Settings' > 'General' > 'Software Update' and install any available updates. This c... ⇲

Requires NFC ID card for identification

Fix: If you do not have an NFC ID card, check if the app offers an alternative identification method. Look for options like entering your member... ⇲

Security issue

Alternative identification process is cumbersome

Fix: Familiarize yourself with the identification steps by reviewing any available user guides or FAQs within the app. This can help streamline t... ⇲

Frequent re-login and verification required

Fix: Check your app settings to see if there is an option to stay logged in or remember your credentials. This can help reduce the frequency of r... ⇲

UI issue

User experience is poor due to complex identification methods

Fix: Provide feedback within the app about your experience. While this does not directly solve the issue, it can help the developers understand u... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.0%

Bad experience

2.4%

Neutral

1.6%

~ from our NLP analysis of 124 combined software ratings.

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Private Data BARMER-App collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
- Sensitive Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics