—— Run into issues on Tembo? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps.... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by opening a web page or another... ⇲
Fix: 1. Update the app: Open the App Store, tap on your profile icon, and check for updates for Tembo. Keeping the app updated can fix bugs that... ⇲
Fix: 1. Download content for offline use: If Tembo allows you to download stories or content for offline access, make sure to do this while you h... ⇲
Fix: 1. Utilize in-app help resources: Check if Tembo has a help or FAQ section within the app. This can provide answers to common issues without... ⇲
Fix: 1. Check notification settings: Go to Settings > Notifications > Tembo and ensure that notifications are enabled. Adjust the settings to all... ⇲
Fix: 1. Familiarize yourself with the app layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or... ⇲
Fix: 1. Explore settings: Go to the app settings to see if there are any customization options available, such as changing themes or font sizes.... ⇲
Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for Tembo to reduce battery usage. 2. Lower... ⇲
Fix: 1. Check system requirements: Ensure your device meets the minimum system requirements for the app. This information can usually be found on... ⇲