—— Run into issues on Simplehuman Mirror? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Ensure that your mirror is powered on and within range of your Wi-Fi network. 2. Restart the mirror by unplugging it for 10 seconds and t... ⇲
Fix: 1. Check your Wi-Fi signal strength where the mirror is located. If the signal is weak, consider moving your router closer or using a Wi-Fi... ⇲
Fix: 1. Ensure that the mirror is connected to the app. If not, follow the steps to reconnect. 2. Check if there are any updates available for th... ⇲
Fix: 1. Check the app for any settings related to light duration and adjust them as needed. 2. If the options are limited, consider using a timer... ⇲
Fix: 1. Check if the app automatically saves settings changes. Make a change and exit the settings to see if it retains the new setting. 2. If it... ⇲
Fix: 1. Restart the mirror and the app to refresh the settings. 2. Check if there is an option to reset settings within the app or on the mirror... ⇲
Fix: 1. Check the app settings to see if there is an option to enable battery level notifications. 2. Ensure that the mirror is fully charged and... ⇲
Fix: 1. Ensure that both the mirror and your iPhone are connected to the same Wi-Fi network. 2. Restart both the mirror and the app to refresh th... ⇲
Fix: 1. Ensure that the new mirror is powered on and in pairing mode. 2. Follow the app's instructions carefully for adding a new mirror, ensurin... ⇲
Fix: 1. Restart the app and try again. If the error persists, restart your iPhone. 2. Check your internet connection to ensure it is stable and t... ⇲
Fix: 1. Explore the app settings to see if there are any hidden features or options that can be enabled. 2. Check for app updates that may add mi... ⇲
Fix: 1. Check the app for any FAQs or troubleshooting guides that may help resolve your issue without needing support. 2. Look for community foru... ⇲
Fix: 1. Explore the app thoroughly to see if the features have been relocated or renamed. 2. Check for any updates or patches that may restore pr... ⇲
Fix: 1. Ensure that your iPhone's operating system is up to date by going to Settings > General > Software Update. 2. Close the app completely an... ⇲
Fix: 1. Ensure that Bluetooth is enabled on your iPhone and that the mirror is in pairing mode. 2. Restart both the mirror and your iPhone to ref... ⇲
Fix: 1. If you experience connectivity issues after an update, try uninstalling and reinstalling the app to reset its connection settings. 2. Res... ⇲