—— Run into issues on Oh Mochi? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if the app is updated to the latest version. Go to the App Store, search for Oh Mochi, and see if an update is available. If so, tap '... ⇲
Fix: Verify the store hours within the app settings or on the store's website. Sometimes, the app may not reflect real-time changes. If the hours... ⇲
Fix: Double-check the format of the phone number you are entering. Ensure you are including the correct country code and that there are no extra... ⇲
Fix: Make sure you are logged into your account where the rewards points are supposed to be applied. Check your account settings to confirm that... ⇲
Fix: Check if the app provides estimated wait times for food preparation. If the wait times seem unusually long, consider calling the store direc... ⇲
Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the Oh Mochi app off the sc... ⇲