fix problems on Ben Franklin Academy [iphone]

—— Run into issues on Ben Franklin Academy? Get help pending when official support gets back to you!

Ben Franklin Academy

Info:

company: BEN FRANKLIN ACADEMY (CO)

: http://www.bluetreeapps.com/bluetreeapps-knowledge-base/

Chat with our AI-based Ben Franklin Academy Support

🛠️ Common Ben Franklin Academy Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Ben Franklin Academy freezes while watching stream

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates.... ⇲

slow response time

Fix: Clear the app's cache if the option is available in the app settings. This can help improve performance by removing unnecessary data that ma... ⇲

Crashes issue

crashes during use

Fix: Uninstall and reinstall the app. This can resolve issues caused by corrupted files or settings. To do this, press and hold the app icon unti... ⇲

Audio issue

poor audio quality

Fix: Check your device's volume settings and ensure that the mute switch is not activated. Adjust the volume while the app is playing audio to se... ⇲

Customization issue

limited customization options

Fix: Explore the app settings thoroughly to see if there are any hidden customization options that you may have missed. Sometimes, options are no... ⇲

Notifications issue

inconsistent notifications

Fix: Check your notification settings for the app. Go to Settings > Notifications, find the app, and ensure that notifications are enabled and se... ⇲

UI issue

difficult navigation

Fix: Familiarize yourself with the app's layout by exploring each section. Sometimes, spending a little time navigating can help you understand t... ⇲

Downloads issue

lack of offline access

Fix: Check if the app has an option to download content for offline use. This is often found in the settings or within specific content sections.... ⇲

Support issue

inadequate customer support

Fix: Utilize any available FAQs or help sections within the app to find answers to common questions or issues you may have. OR Engage with the... ⇲

Updates issue

frequent updates required

Fix: Check your App Store settings to see if automatic updates are enabled. If they are, you can choose to turn them off to control when updates... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

76.5%

Bad experience

23.5%

Neutral

0.0%

~ from our NLP analysis of 17 combined software ratings.

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Private Data Ben Franklin Academy collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics