—— Run into issues on Digital Campus Parent App V3? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Clear the app cache: Go to Settings > General > iPhone Storage. Find the Digital Campus Parent App and tap on it. If there's an option to... ⇲
Fix: 1. Check notification settings: Go to Settings > Notifications > Digital Campus Parent App. Ensure that 'Allow Notifications' is turned on a... ⇲
Fix: 1. Update the app: Ensure you have the latest version of the app. Go to the App Store, tap on your profile icon, and scroll to see if there... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. Try toggling Airplane Mode on and off to reset the... ⇲
Fix: 1. Use a different PDF reader: Download a dedicated PDF reader app (like Adobe Acrobat Reader) and try opening the PDF files there instead o... ⇲
Fix: 1. Use Microsoft Word or another compatible app: Download Microsoft Word or a similar app from the App Store to open Word files directly.... ⇲
Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the Home button) to see the app switcher. Swipe up on the Di... ⇲
Fix: 1. Free up storage: Go to Settings > General > iPhone Storage. Delete unused apps, photos, or videos to free up space, which can help improv... ⇲
Fix: 1. Check message settings: Ensure that you have the correct contact information for the teachers and that you are using the app's messaging... ⇲
Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. Look for a help or tuto... ⇲
Fix: 1. Provide feedback within the app: If there are specific features you find cumbersome, look for a feedback option within the app to suggest... ⇲
Fix: 1. Restart your device: A simple restart can often resolve performance issues by clearing temporary files and freeing up memory. OR 2. Li... ⇲
Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password through the app or the website associated with the... ⇲