fix problems on Portal Pacjenta LUX MED [iphone]

—— Run into issues on Portal Pacjenta LUX MED? Get help pending when official support gets back to you!

Portal Pacjenta LUX MED

Info:

company: LUX MED Sp. z o.o.

: https://portalpacjenta.luxmed.pl/

: www.luxmed.pl

Chat with our AI-based Portal Pacjenta LUX MED Support

🛠️ Common Portal Pacjenta LUX MED Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Portal Pacjenta LUX MED freezes on scheduling appointments

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the s... ⇲

White screen when trying to schedule

Fix: 1. Force close the app and restart your iPhone as described above. 2. Ensure you have a stable internet connection, as a weak connection can... ⇲

Loading issue

No available appointments for months

Fix: 1. Check if you are looking for appointments during peak times or specific dates. Try selecting different dates or times. 2. Consider callin... ⇲

Bugs issue

Inconsistent appointment naming

Fix: 1. Take note of the appointment names and compare them with the descriptions provided in the app. 2. If you notice discrepancies, keep a per... ⇲

Issues with rebooking after cancellation

Fix: 1. If you encounter issues, try closing the app and reopening it before attempting to rebook. 2. Check if there are any specific guidelines... ⇲

Support issue

Lacks functionality mentioned by support

Fix: 1. Review the app's user guide or FAQ section to ensure you are using the features correctly. 2. Explore all sections of the app to see if t... ⇲

Features issue

No options for referrals or results

Fix: 1. Check if there are any updates available for the app that may include these features. 2. If the app does not support referrals or results... ⇲

Cannot save or print test results

Fix: 1. Take screenshots of your test results as a temporary solution. To take a screenshot, press the side button and the volume up button simul... ⇲

Search issue

Portal Pacjenta LUX MED not searchable by name

Fix: 1. Use the app's built-in search feature, if available, to look for specific services or doctors. 2. If the search function is not working,... ⇲

Requires confirmation after every login

Fix: 1. Check the app settings to see if there is an option to stay logged in or remember your login details. 2. If not, consider using a passwor... ⇲

Settings issue

No preference settings for language or doctors

Fix: 1. Explore the app's settings to see if there are any hidden options for language or doctor preferences. 2. If these options are not availab... ⇲

UI issue

No appointment times displayed

Fix: 1. Ensure you have selected a specific date and type of appointment, as times may only display after these selections. 2. If no times are av... ⇲

Customization issue

Some features copied directly from the website

Fix: 1. Familiarize yourself with the website's features and use them as needed until the app is improved. 2. Provide feedback through the app to... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

57.1%

Good experience

33.3%

Neutral

9.5%

~ from our NLP analysis of 21 combined software ratings.

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Private Data Portal Pacjenta LUX MED collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Search History
- Identifiers
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data