—— Run into issues on Biletix? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To improve navigation, familiarize yourself with the app layout. Start by exploring the main menu and submenus to understand where different... ⇲
Fix: As a workaround, keep a list of your favorite events or cities in a notes app on your iPhone. You can manually check for events in those cit... ⇲
Fix: When viewing an event, check if there are any links or buttons that lead to more information, such as a website or social media page for the... ⇲
Fix: To manage your tickets, take screenshots of your tickets once purchased and save them in your Photos app. You can create a dedicated album f... ⇲
Fix: If QR codes are not provided, check if the app offers a confirmation number or a barcode that can be scanned at the event. Make sure to keep... ⇲
Fix: Try adjusting the display settings on your iPhone. Go to Settings > Display & Brightness and experiment with different settings to see if it... ⇲
Fix: Always verify the event and ticket seller before making a purchase. Look for official links or authorized sellers listed on the event's webs... ⇲
Fix: Change your iPhone's language settings to English. Go to Settings > General > Language & Region and set your preferred language to English.... ⇲
Fix: Double-check the billing address you are entering. Ensure it matches the address associated with your payment method. Sometimes, small discr... ⇲
Fix: When searching for events, try to include the date in your search query. For example, type 'concert on [date]' to filter results more effect... ⇲
Fix: When browsing events, look for any available filters or categories that can help you narrow down your search. This may include options like... ⇲
Fix: When entering your birth date, ensure you are using the correct format required by the app. Double-check for any specific instructions regar... ⇲
Fix: To improve app performance, try closing other apps running in the background. Double-click the home button (or swipe up from the bottom on n... ⇲