fix problems on VOMO [iphone]

—— Run into issues on VOMO? Get help pending when official support gets back to you!

VOMO

Info:

company: Volunteer Mobilization

: https://support.vomo.org

: www.vomo.org

Chat with our AI-based VOMO Support

🛠️ Common VOMO Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Download to calendar feature doesn't work for iOS

Fix: Check your iOS settings to ensure that the VOMO app has permission to access your calendar. Go to Settings > Privacy > Calendars and make su... ⇲

No way to view all signed up activities in one place

Fix: Check if there is a 'My Activities' or 'My Events' section within the app. This is often where signed-up activities are listed. If you can't... ⇲

Support issue

No contact option for support via app or website

Fix: Look for a 'Help' or 'FAQ' section within the app or on the website. This may provide answers to common issues. If you find no contact optio... ⇲

Account issue

Password reset link doesn't lead to reset page

Fix: Ensure that you are using the most recent version of the app. If not, update the app from the App Store and try the password reset link agai... ⇲

Cannot reset password without current password

Fix: If you cannot remember your current password, use the 'Forgot Password' feature to receive a reset link via email. Follow the instructions i... ⇲

Account creation button disappears without error message

Fix: Check if there are any app updates available. Sometimes, bugs are fixed in newer versions. Update the app from the App Store and try again.... ⇲

Network issue

Geolocation shows limited volunteer opportunities

Fix: Check your location settings on your iPhone. Go to Settings > Privacy > Location Services and ensure that VOMO has permission to access your... ⇲

Frequent forced logouts from the app

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs that cause logouts. Check the App Store for any available u... ⇲

Endless loop on login screen

Fix: Clear the app's cache by uninstalling and reinstalling it. This can help resolve issues related to stored data that may be causing the loop.... ⇲

Compatibility issue

Mobile app lacks functionality compared to web browser

Fix: Familiarize yourself with the app's features by checking the app's help section or user guide, if available. This can help you understand wh... ⇲

Registration issue

No sign-up option for new users in the app

Fix: Try accessing the sign-up page through the VOMO website instead of the app. This may allow you to create an account more easily. OR If th... ⇲

Screen issue

VOMO shows a grey screen after update

Fix: Force close the app by swiping it away from the app switcher and then reopen it. This can sometimes resolve display issues after an update.... ⇲

Blank screen when opening the app

Fix: Force close the app and restart your iPhone. This can help clear temporary glitches that may cause a blank screen. OR If the issue contin... ⇲

UI issue

Cannot submit service hours due to unclear instructions

Fix: Look for a tutorial or help section within the app that may provide guidance on how to submit service hours. Sometimes, these resources are... ⇲

Notifications issue

Notifications don't load when opened

Fix: Check your notification settings for the VOMO app. Go to Settings > Notifications > VOMO and ensure that notifications are enabled. You may... ⇲

Settings issue

No way to volunteer without an invitation

Fix: Check if there are any public volunteer opportunities listed on the VOMO website. Sometimes, opportunities may be available there even if th... ⇲

Permissions issue

Paid app requires invitation code to access opportunities

Fix: If you have purchased the app, check your email for any confirmation or welcome messages that may contain your invitation code. Sometimes, c... ⇲