—— Run into issues on Bitunix ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the App: Close the Bitunix app completely by swiping it away from the app switcher. Then, reopen it to see if the freezing issue... ⇲
Fix: 1. Restart Your Device: Sometimes, glitches can be resolved by simply restarting your iPhone. Hold the power button and slide to power off,... ⇲
Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if performance imp... ⇲
Fix: 1. Refresh the App: Pull down on the screen to refresh the data. This can help update the loss/gain figures. 2. Check Market Data: Ensure th... ⇲
Fix: 1. Limit Background App Refresh: Go to Settings > General > Background App Refresh and turn it off for Bitunix to save battery life. 2. Redu... ⇲
Fix: 1. Remove Case: If your phone is in a case, remove it while using the app to allow for better heat dissipation. 2. Avoid Direct Sunlight: En... ⇲
Fix: 1. Check Payment Method: Ensure that your payment method is valid and has sufficient funds. Verify that you have entered the correct details... ⇲
Fix: 1. Check Transaction History: Go to your account’s transaction history within the app to see if transaction IDs are listed there. 2. Take Sc... ⇲
Fix: 1. Check Notification Settings: Ensure that notifications for Bitunix are enabled in your iPhone settings. Go to Settings > Notifications >... ⇲
Fix: 1. Review Account Security: Ensure that your account is secure. Change your password and enable two-factor authentication if available to pr... ⇲
Fix: 1. Re-enable Notifications: Go to Settings > Notifications > Bitunix and toggle off Allow Notifications, then toggle it back on to reset the... ⇲