—— Run into issues on TorFX Money Transfer? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check for app updates in the App Store. Sometimes, missing features are addressed in newer versions. Go to the App Store, tap on your profil... ⇲
Fix: Log out of the app and log back in. This can refresh your session and may resolve display issues. To log out, go to the settings or account... ⇲
Fix: Check the app settings to see if there is an option to enable Touch ID. Go to the settings within the app, look for 'Security' or 'Login Opt... ⇲
Fix: Try to complete transactions more quickly to avoid timing out. Familiarize yourself with the steps needed to complete a transaction so you c... ⇲
Fix: Manually set your preferred currency each time you log in. While this is not ideal, it ensures you are always using the correct currency for... ⇲
Fix: Double-check your login credentials for any typos. Ensure that you are using the correct email and password combination. If you have forgott... ⇲
Fix: Reset your password using the 'Forgot Password' feature. Follow the prompts to receive a reset link via email and create a new password. O... ⇲
Fix: Restart your iPhone. This can resolve many temporary issues with apps. Simply hold down the power button and slide to power off, then turn i... ⇲
Fix: Check the transaction status within the app. Sometimes, delays are due to processing times that are communicated in the app. Look for any no... ⇲
Fix: Familiarize yourself with the app layout. Spend some time exploring the different sections of the app to better understand its navigation an... ⇲
Fix: Take time to explore the app and familiarize yourself with its layout. Sometimes, spending a little time navigating can help you understand... ⇲
Fix: Update the app to the latest version. Developers often release updates to fix bugs that cause crashes. Check the App Store for any available... ⇲
Fix: Check your internet connection. A weak or unstable connection can prevent the app from retrieving real-time rates. Switch between Wi-Fi and... ⇲
Fix: Check if there are alternative transaction methods available within the app. Some apps allow for online transactions without needing to call... ⇲