fix problems on USO Volunteer Community [iphone]

—— Run into issues on USO Volunteer Community? Get help pending when official support gets back to you!

USO Volunteer Community

Info:

company: United Service Organizations, Inc.

: https://volunteers.uso.org

: www.uso.org

Chat with our AI-based USO Volunteer Community Support

🛠️ Common USO Volunteer Community Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

USO Volunteer Community opens in activity feed by default

Fix: To change the default view when opening the app, check if there are settings within the app that allow you to customize your home screen or... ⇲

Email function not useful for volunteers without rights

Fix: If the email function is not useful due to permission issues, consider using alternative communication methods such as group messaging apps... ⇲

Permissions issue

Groups only viewable by Manager or Center Operations Specialist

Fix: If you cannot view groups, check if there are any settings or permissions that can be adjusted in your profile. If you have a specific role,... ⇲

UI issue

Difficult to volunteer for a shift on the calendar

Fix: To make volunteering easier, try accessing the calendar from different sections of the app or check if there are filters that can help you v... ⇲

USO Volunteer Community does not provide next steps for new volunteers

Fix: If the app lacks guidance for new volunteers, consider creating a personal checklist of steps to follow based on your experience or seek adv... ⇲

Login issues with app

Fix: If you are experiencing login issues, first ensure that you are using the correct username and password. If you have forgotten your password... ⇲

Account issue

Account reset unnecessary

Fix: If you find that account resets are happening frequently, check if there are any security settings that may be causing this, such as two-fac... ⇲

Difficulty adding dependents

Fix: To add dependents, ensure you are following the correct steps as outlined in the app's help section. If the app is not allowing you to add d... ⇲

Search issue

Cannot look up other volunteers in groups

Fix: If you cannot look up other volunteers, check if there are any filters or search options available in the app. If the app does not support t... ⇲

Loading issue

Check-in feature keeps loading

Fix: If the check-in feature is not working, try closing the app completely and reopening it. Ensure that you have a stable internet connection.... ⇲

Updates issue

New update prevents adding hours

Fix: If you cannot add hours after an update, first check if there are any known issues with the latest version by looking at the app's update no... ⇲

Compatibility issue

Calendar not color-coded on iPhone version

Fix: If the calendar is not color-coded, check the app settings to see if there is an option to enable color coding. If not, consider using a dif... ⇲

Bugs issue

Some functions do not work as intended

Fix: If certain functions are not working, try restarting the app or your device. Ensure that the app is updated to the latest version, as update... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.8%

Bad experience

2.2%

Neutral

2.0%

~ from our NLP analysis of 2,053 combined software ratings.

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Private Data USO Volunteer Community collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Other Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics