fix problems on 雪球 [iphone]

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—— Run into issues on 雪球? Get help pending when official support gets back to you!

雪球 - 基金股票交流交易平台
Info:
company: Snowball Finance Inc.
: https://xueqiu.com/3771154167/20705031
: xueqiu.com
Chat with our AI-based 雪球 Support
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UI issue

K线图不好看

Fix: 1. Adjust display settings: Check if there are any settings within the app that allow you to customize the appearance of the K线图 (candlest... ⇲

Interface is still a bit plain

Fix: 1. Explore customization options: Check if the app offers any themes or customization settings that allow you to change the interface appear... ⇲
 
Data issue

行情页面数据不全面

Fix: 1. Refresh the data: Pull down on the行情页面 (market page) to refresh the data. This can sometimes resolve issues with incomplete data. 2.... ⇲
 
Ads issue

Ads pop up immediately upon opening

Fix: 1. Check for ad settings: Some apps allow you to adjust ad preferences in the settings. Look for options to limit ads or opt for a premium v... ⇲
 
Screen issue

Cannot switch to landscape mode

Fix: 1. Check device orientation lock: Ensure that your iPhone's orientation lock is turned off. Swipe down from the top-right corner to access t... ⇲
 
Bugs issue

Words keep deleting

Fix: 1. Check for keyboard settings: Go to 'Settings' > 'General' > 'Keyboard' and ensure that settings like 'Auto-Correction' or 'Predictive' ar... ⇲
 
Account issue

Account can be inexplicably banned

Fix: 1. Review account activity: Check if there are any actions that may have triggered the ban, such as unusual trading patterns or violations o... ⇲
 
Performance issue

Performance has degraded over time

Fix: 1. Clear app cache: Offload the app to clear its cache and free up storage space, which can improve performance. 2. Restart your iPhone: A... ⇲
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 what users are saying
Good experience
94.6%

Bad experience
3.2%

Neutral
2.2%

~ from our NLP analysis of 7,600 combined software ratings.

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 Private Data 雪球 collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 沪深Lv2高级行情1年: $12.99 沪深Lv2高级行情1年88元
  2. 沪深Lv2高级行情半年: $6.99 沪深Lv2高级行情半年48元