fix problems on Jitney Surfer [iphone]

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—— Run into issues on Jitney Surfer? Get help pending when official support gets back to you!

Jitney Surfer
Info:
company: AC Jitney Association
: https://www.jitneyac.com/contact
Chat with our AI-based Jitney Surfer Support
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Registration issue

Blank fields during account creation

Fix: Ensure that you are entering valid information in all required fields. Sometimes, the app may not display errors clearly, so double-check fo... ⇲

Jitney Surfer does not respond during account creation

Fix: Try restarting your iPhone. This can resolve temporary software issues that may be causing the app to freeze. OR Check for available stor... ⇲
 
Updates issue

Cape May routes missing

Fix: Check if the app has location settings enabled. Go to Settings > Privacy > Location Services and ensure Jitney Surfer is allowed to access y... ⇲
 
UI issue

Login screen is blank

Fix: Force close the app and restart it. Swipe up from the bottom of the screen (or double-click the home button) to access the app switcher, the... ⇲
 
Payments issue

High fare compared to cash payment

Fix: Review the fare structure in the app settings or help section to understand the pricing model. Sometimes, promotional codes or discounts may... ⇲
 
Messages issue

Verification code not received

Fix: Check your spam or junk folder in your email if you are using email for verification. Sometimes, the code may be filtered incorrectly. OR... ⇲
 
Freezing issue

Jitney Surfer freezes during sign up process

Fix: Try closing other apps running in the background to free up memory. Double-click the home button and swipe up on other apps to close them.... ⇲
 
Network issue

Drivers not connected to the app

Fix: Check your internet connection. A weak or unstable connection can prevent drivers from connecting. Try switching between Wi-Fi and mobile da... ⇲
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 what users are saying
Bad experience
66.7%

Good experience
31.3%

Neutral
2.1%

~ from our NLP analysis of 48 combined software ratings.

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 Private Data Jitney Surfer collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location