—— Run into issues on Alliance Bank? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To manage frequent password changes, consider using a password manager app. This will help you generate strong passwords and store them secu... ⇲
Fix: Ensure that your face is well-lit and that the camera lens is clean. If the app continues to fail, try resetting the facial recognition sett... ⇲
Fix: Double-check that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature... ⇲
Fix: Check your internet connection. If you are on Wi-Fi, try switching to mobile data or vice versa. Additionally, close any other apps running... ⇲
Fix: Refresh the app by pulling down on the transaction screen to reload the data. This can help update the display and show the most current inf... ⇲
Fix: Try rotating your device to landscape mode when opening accounts, as this may help stabilize the display and reduce screen shifts. OR If... ⇲
Fix: Check if there is an option in the app settings to enable a running balance feature. If not, consider manually tracking your transactions in... ⇲
Fix: Ensure that you are following the app's guidelines for mobile check deposits, such as taking clear pictures of the front and back of the che... ⇲
Fix: Set up account recovery options in advance, such as security questions or backup email addresses, to regain access quickly if you are locked... ⇲
Fix: When depositing a check, ensure you are following the app's instructions for capturing both the front and back images. If you cannot access... ⇲
Fix: Use the app's ATM locator feature to find the nearest ATM. You can also check if your bank has partnerships with other networks that may pro... ⇲
Fix: Check your iPhone settings to ensure that the 'AutoFill Passwords' feature is enabled. Go to Settings > Passwords > AutoFill Passwords and t... ⇲
Fix: Check the app settings to see if there is an option to enable text notifications for transactions. If available, make sure to turn it on and... ⇲