fix problems on Petro-Canada [iphone]

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—— Run into issues on Petro-Canada? Get help pending when official support gets back to you!

Petro-Canada
Info:
company: Petro-Canada
: http://www.petro-canada.ca
Chat with our AI-based Petro-Canada Support
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Bugs issue

Clean vehicle option fails

Fix: Check if the app has any pending updates that might fix this specific issue. If not, try uninstalling and reinstalling the app to ensure all... ⇲
 
Network issue

Doesn't work on mobile network with US IP

Fix: Use a VPN service to connect to a Canadian IP address. This can help bypass any regional restrictions that prevent the app from working on a... ⇲

Petro-Canada constantly asks to change internet connection

Fix: Ensure that the app has the necessary permissions to access the internet by checking the app settings in the iPhone settings menu. OR Try... ⇲

Requires Canadian IP to load

Fix: Use a VPN service to connect to a Canadian IP address, which can help bypass any regional restrictions that prevent the app from loading.... ⇲
 
Loading issue

Petro-Canada fails to load

Fix: Force close the app and restart it. Double-tap the home button or swipe up from the bottom of the screen to access the app switcher, then sw... ⇲
 
Login issue

Invalid email error on login

Fix: Double-check the email address for any typos or errors. Ensure that there are no extra spaces before or after the email address. OR Try r... ⇲

Captcha overlay prevents login

Fix: Try using a different browser or device to log in, as sometimes browser settings or extensions can interfere with captcha functionality. O... ⇲
 
Account issue

Password reset complications

Fix: Ensure that the password reset email is not going to the spam or junk folder. Add the app's email address to your contacts to prevent this.... ⇲
 
Crashes issue

Petro-Canada crashes on opening

Fix: Uninstall and reinstall the app to ensure that all files are correctly installed and not corrupted. OR Check for any iOS updates, as some... ⇲

Petro-Canada crashes on loading screen for iPhone

Fix: Uninstall and reinstall the app to ensure that all files are correctly installed and not corrupted. OR Check for any iOS updates, as some... ⇲
 
Compatibility issue

No Apple Wallet support

Fix: As a workaround, manually add any necessary information or cards to Apple Wallet by using the "Add Card" feature within the Wallet app. OR... ⇲

No Touch ID support

Fix: Use a password manager to quickly and securely enter your password without needing Touch ID support. OR ⇲
 
Permissions issue

Location permission prompt every time

Fix: Go to Settings > Privacy > Location Services, find the app, and set the location access to "Always" or "While Using the App" to prevent repe... ⇲
 
Search issue

No easy access to gas station search

Fix: Bookmark the gas station search page within the app, if possible, for quicker access. Alternatively, use a third-party app or service to fin... ⇲
 
Registration issue

Complicated registration and password process

Fix: Use a password manager to generate and store complex passwords, simplifying the registration and login process. OR Carefully follow the r... ⇲

Cannot type password during registration

Fix: Ensure that the keyboard is functioning properly by testing it in another app. If the issue persists, restart the iPhone to reset the keyboa... ⇲
 
UI issue

Old design and slow performance

Fix: Close any other apps running in the background to free up system resources, which can improve the app's performance. OR Clear the app cac... ⇲

Poor navigation

Fix: Familiarize yourself with the app's layout by exploring all available menus and options. This can help you navigate more efficiently. OR... ⇲
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 what users are saying
Good experience
82.8%

Bad experience
15.1%

Neutral
2.1%

~ from our NLP analysis of 192 combined software ratings.

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 Private Data Petro-Canada collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics