fix problems on CoParenter [iphone]

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—— Run into issues on CoParenter? Get help pending when official support gets back to you!

coParenter - coParenting App
Info:
company: Hyphenus
: https://coparenter.com/contact-us/
: www.coparenter.com
Chat with our AI-based coParenter Support
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Messages issue

Messages not displaying correctly

Fix: To resolve issues with messages not displaying correctly, first check your internet connection. A weak or unstable connection can cause mess... ⇲

Inability to see if messages were read

Fix: Since the app does not currently support read receipts, consider establishing a communication protocol with your co-parent where you confirm... ⇲
 
Payments issue

Subscription cancellation process is confusing

Fix: To cancel your subscription, navigate to your account settings within the app. Look for a section labeled 'Subscriptions' or 'Billing'. Foll... ⇲
 
Notifications issue

Notification issues persist

Fix: To fix notification issues, first check your device's notification settings. Go to Settings > Notifications > coParenter and ensure that not... ⇲
 
Features issue

No calling feature available

Fix: While the app does not have a calling feature, consider using a separate communication app for calls. You can schedule calls with your co-pa... ⇲
 
Registration issue

Email verification problems

Fix: If you are having trouble with email verification, first check your spam or junk folder for the verification email. If you find it there, ma... ⇲
 
Export issue

Difficulties in exporting data

Fix: To export your data, navigate to the settings or account section of the app. Look for an option labeled 'Export Data' or 'Download Data'. Fo... ⇲
 
Compatibility issue

No desktop version available

Fix: Since there is no desktop version, consider using your mobile device to access the app's features. If you need a larger screen, you can use... ⇲
 
Account issue

Stepparent profile not supported

Fix: If the app does not support stepparent profiles, consider creating a shared account with your co-parent that includes both of you. This way,... ⇲
 
Updates issue

Limited real-time updates on cases

Fix: To stay updated on your case, regularly check the app for any new notifications or updates. Set a routine to log in daily or weekly to ensur... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
65.0%

Bad experience
31.8%

Neutral
3.2%

~ from our NLP analysis of 157 combined software ratings.

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 Private Data coParenter collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Location
    • User Content
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. coParenter Monthly: $12.99 A monthly Subscription to coParenter
  2. Monthly Subscription: $8.99 A discounted monthly subscription
  3. Monthly Subscription for 2: $19.99 Shared monthly subscription for coParenter
  4. coParenter Annual Subscription: $119.99 An annual subscription for the coParenter App
  5. Annual Subscription: $89.99 A discounted annual subscription
  6. coParenter Subscription for 2: $199.99 Shared annual subscription for coParenter
  7. Annual Subscription: $99.99 A discounted annual subscription
  8. Monthly Subscription: $9.99 A discounted monthly subscription