—— Run into issues on EVEJ RIDES? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app for the latest service area updates. Sometimes, the app may expand its coverage, so ensure you have the latest version install... ⇲
Fix: Plan your rides during off-peak hours if possible. Use the app to check fare estimates before booking to avoid peak pricing. You can also se... ⇲
Fix: To minimize wait times, try to book your ride a little earlier than you need it. This can help ensure that a driver is available when you ne... ⇲
Fix: After each ride, provide feedback on your driver through the app. This helps the service improve driver quality over time. If you have a par... ⇲
Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. Also... ⇲
Fix: Familiarize yourself with the app's layout by exploring its features. Spend some time tapping through the menus to understand where everythi... ⇲
Fix: Look for a help or FAQ section within the app. Many apps have a built-in support feature that can answer common questions or guide you throu... ⇲