fix problems on Sunsama [iphone]

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—— Run into issues on Sunsama? Get help pending when official support gets back to you!

Sunsama
Info:
company: SUMMAY, Inc.
: https://help.sunsama.com/docs
: sunsama.com
Chat with our AI-based Sunsama Support
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Features issue

Mobile app lacks features

Fix: Familiarize yourself with the features available on the mobile app by checking the app's help section or user guide. This can help you maxim... ⇲
 
UI issue

Cannot view more than one day on mobile

Fix: Utilize the desktop version for a broader view of your tasks and schedule. You can plan your week or month on the desktop and then refer to... ⇲

Desktop version not intuitive

Fix: Take advantage of online tutorials or user guides that explain how to navigate the desktop version effectively. This can help you become mor... ⇲

No monthly view on mobile app

Fix: Use the desktop version to get a monthly overview of your tasks and then refer to the mobile app for daily task management. OR Explore ot... ⇲

Shutdown flow could be improved

Fix: Create a checklist of tasks to complete before shutting down the app to ensure you have saved all necessary information and tasks. OR Pro... ⇲
 
Syncing issue

No local cache for offline use

Fix: Plan your tasks and notes in advance when you have internet access. Take screenshots or notes of your tasks to refer to when offline. OR... ⇲

Issues with syncing between app and website

Fix: Ensure that you have a stable internet connection when syncing. If issues persist, try logging out and back into both the mobile app and the... ⇲
 
Freezing issue

Frequent bugs and app freezes

Fix: Ensure that your app is updated to the latest version. Check the App Store for any available updates and install them to fix known bugs. O... ⇲
 
Customization issue

Limited task duration options

Fix: Use a workaround by creating multiple tasks for longer projects, breaking them down into smaller, manageable tasks with specific durations.... ⇲
 
Bugs issue

Mobile app not functional for planning

Fix: Use the mobile app primarily for task tracking and updates, while doing the planning on the desktop version where it is more functional. O... ⇲

Tasks disappear after due time

Fix: Check the settings in Sunsama to see if there is an option to keep completed tasks visible after their due time. Adjust this setting if avai... ⇲
 
Registration issue

Problems signing up with Google account

Fix: Try clearing your browser cache and cookies, then attempt the sign-up process again. This can resolve issues related to stored data interfer... ⇲
 
Compatibility issue

Desktop required for full functionality

Fix: Prioritize using the desktop version for tasks that require full functionality, and use the mobile app for quick updates and task tracking.... ⇲

Limited mobile app capabilities

Fix: Focus on using the mobile app for essential tasks only, and rely on the desktop version for more complex task management. OR Consider usi... ⇲
 
Payments issue

High monthly subscription cost

Fix: Evaluate your usage of Sunsama and consider whether you can reduce your subscription plan or switch to a more affordable task management too... ⇲
 
Messages issue

No ability to reply to emails from the platform

Fix: Use Sunsama to organize your tasks and then switch to your email client to reply to emails. You can create tasks in Sunsama based on your em... ⇲
 
Support issue

Poor customer support response

Fix: Utilize the help section or FAQ on the Sunsama website for immediate answers to common questions, which can save time while waiting for supp... ⇲
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 what users are saying
Good experience
66.7%

Bad experience
24.6%

Neutral
8.7%

~ from our NLP analysis of 126 combined software ratings.

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 Private Data Sunsama collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics