fix problems on Stillwhite [iphone]

—— Run into issues on Stillwhite? Get help pending when official support gets back to you!

Stillwhite

Info:

company: Still White Pty Ltd

: https://www.stillwhite.com/help

: www.stillwhite.com

Chat with our AI-based Stillwhite Support

🛠️ Common Stillwhite Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Search feature returns zero listings for specific dress sizes

Fix: Ensure that you are entering the correct dress size in the search filter. Double-check the size chart provided by the app to confirm that yo... ⇲

Stillwhite freezes during use

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the Stillwhite app off the... ⇲

Updates issue

Limited online dress shopping options

Fix: Expand your search criteria by using broader keywords or categories. Instead of searching for a specific dress type, try searching for gener... ⇲

Outdated dress listings

Fix: Regularly check the app for new listings. Sellers may update their listings frequently, so refreshing the app or checking back later can yie... ⇲

Long selling process for listed dresses

Fix: Optimize your listing by providing high-quality photos and detailed descriptions. This can attract more potential buyers and speed up the se... ⇲

Messages issue

Inconvenient communication system

Fix: Utilize the app's messaging feature to communicate with sellers directly. If the messaging system is cumbersome, consider drafting your mess... ⇲

Slow issue

Slow response times from some sellers

Fix: Be proactive in your communication. When messaging sellers, ask specific questions that require a direct answer, which may prompt a quicker... ⇲

Search issue

Difficulties in filtering search results

Fix: Familiarize yourself with the filtering options available in the app. Make sure to apply multiple filters (like size, price range, and condi... ⇲

Payments issue

High shipping costs for some dresses

Fix: Before purchasing, check if the seller offers local pickup options, which can save on shipping costs. You can also negotiate with the seller... ⇲

Support issue

Limited customer support for app issues

Fix: Utilize the app's FAQ section or help center, which may provide answers to common issues. This can often resolve problems without needing di... ⇲

Bugs issue

Inconsistent seller reliability

Fix: Before purchasing, check the seller's ratings and reviews from previous buyers. This can give you an idea of their reliability and help you... ⇲

Bugs in the app affecting usability

Fix: Regularly update the app to the latest version, as updates often include bug fixes. Check for updates in the App Store and install them as t... ⇲

Customization issue

Lack of detailed filters for height and size

Fix: Use the available size filters to approximate your height and size needs. If the app does not have specific filters, consider reaching out t... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.3%

Bad experience

0.9%

Neutral

0.8%

~ from our NLP analysis of 1,239 combined software ratings.

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Private Data Stillwhite collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics