—— Run into issues on Los Angeles County? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide it to turn off your device. Aft... ⇲
Fix: 1. Check your internet connection: Ensure that your Wi-Fi or cellular data is turned on and that you have a stable connection. You can do th... ⇲
Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to see all... ⇲
Fix: 1. Check for app updates: Go to the App Store, tap on your profile icon at the top right, and scroll down to see if there are updates availa... ⇲
Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the app, and tap on it. If there’s an option to offload the app, do that... ⇲
Fix: 1. Bookmark the reporting page: If you are redirected to a website, bookmark it for easier access in the future. This can save time when you... ⇲
Fix: 1. Roll back to a previous version: If you have a backup of your iPhone from before the update, you can restore it using iTunes or Finder. T... ⇲
Fix: 1. Familiarize yourself with the app: Spend some time exploring the app’s interface. Look for a help or tutorial section within the app that... ⇲
Fix: 1. Document the issue: Keep a record of the problems you encounter and the cases that are closed. This can help you track patterns and provi... ⇲
Fix: 1. Follow up on your reports: If the app has a tracking feature for reports, check back to see if there’s any update. If not, consider resub... ⇲
Fix: 1. Enable location services: Go to Settings > Privacy > Location Services and ensure that it is turned on for the app. This allows the app t... ⇲
Fix: 1. Check your email settings: Go to Settings > Mail > Accounts and ensure that your email account is set up correctly. You may need to remov... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as the app may need it to find locations accurately. OR... ⇲