fix problems on Longstory.sh [iphone]

—— Run into issues on Longstory.sh? Get help pending when official support gets back to you!

longstory.sh

Info:

company: Long Story Short Inc.

: https://longstory.sh/newsroom/contact/

Chat with our AI-based longstory.sh Support

🛠️ Common longstory.sh Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

longstory.sh freezes while watching stream

Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom on newer iPhones) to view all open apps. Swipe up on... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find LongStory, and select 'Offload App'. This will remove the app but keep i... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and scroll to see if LongStory has an available update. Keeping the app up... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content for offline use: If the app allows, look for options to download specific streams or content for offline viewing. This i... ⇲

Support issue

poor customer support

Fix: 1. Utilize community forums: Search for user forums or communities related to LongStory where you can ask questions and find solutions from... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > LongStory and ensure that notifications are enabled. Adjust the settings to... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize with the layout: Spend some time exploring the app's interface. Look for a tutorial or help section within the app that can g... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Check the app's settings menu for any available customization options, such as themes or layout adjustments, that may n... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for LongStory to reduce battery usage whe... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for LongStory. If your device is outdated, consider upgradin... ⇲