fix problems on FashionTIY [iphone]

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—— Run into issues on FashionTIY? Get help pending when official support gets back to you!

FashionTIY - Wholesale Market
Info:
company: FashionTIY, Inc.
: https://docs.fashiontiy.com/
: www.fashiontiy.com
Chat with our AI-based FashionTIY Support
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Bugs issue

Wrong items sent

Fix: Double-check your order confirmation email to ensure that the items listed match what you intended to purchase. If there is a discrepancy, c... ⇲

Inaccurate product descriptions

Fix: Before purchasing, cross-reference product descriptions with customer reviews and images to ensure accuracy. This can help you make a more i... ⇲

Issues with order accuracy

Fix: Review your order summary carefully before finalizing your purchase to ensure all items and quantities are correct. This can help prevent or... ⇲

Frequent shortages in orders

Fix: When placing an order, prioritize items that are in stock and avoid those marked as low stock to minimize the chances of shortages. OR If... ⇲

Poor quality control

Fix: Before purchasing, look for products with high ratings and positive reviews to ensure better quality. Avoid items with low ratings or negati... ⇲
 
Support issue

Poor customer service response

Fix: Utilize the in-app messaging feature to reach out to customer service during their business hours for a quicker response. Be clear and conci... ⇲
 
Payments issue

Difficulties in processing returns

Fix: Familiarize yourself with the return policy outlined in the app. Follow the step-by-step instructions provided for initiating a return, incl... ⇲

High shipping costs

Fix: Consider purchasing in bulk or combining orders to meet any minimum purchase requirements that may qualify you for free or reduced shipping... ⇲

High prices after shipping costs

Fix: Before finalizing your order, review the total cost including shipping. If it exceeds your budget, consider removing items or looking for al... ⇲
 
Network issue

Limited tracking information

Fix: After placing your order, regularly check the app for updates on your order status. Sometimes tracking information is updated in the app bef... ⇲
 
Downloads issue

Items often out of stock

Fix: Set up notifications for specific items you are interested in. This may be available in the app, allowing you to be alerted when the item is... ⇲
 
UI issue

No option to delete items from cart easily

Fix: To remove items from your cart, navigate to the cart section, select the item you wish to delete, and look for a delete or remove option nex... ⇲

Confusing order processing

Fix: Take your time to read through the order confirmation and processing steps provided in the app. Familiarizing yourself with the process can... ⇲
 
Customization issue

No favorites or saved for later option

Fix: As a workaround, consider taking screenshots of items you want to save for later, or write down the product names and search for them later... ⇲
 
Settings issue

Inability to change shipping address

Fix: If you need to change your shipping address, do so immediately after placing your order by accessing your order details in the app and looki... ⇲
 
Ads issue

False advertising of products

Fix: Research products before purchasing by checking reviews and ratings from other customers to verify the accuracy of the product description.... ⇲
 
Notifications issue

Split orders without notification

Fix: Check your order confirmation email for details on whether your order was split. This information is often included in the order summary.... ⇲

Delayed shipping notifications

Fix: Regularly check the app for updates on your order status, as notifications may not always be sent immediately. OR If you have not receive... ⇲
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 what users are saying
Good experience
89.8%

Bad experience
9.6%

Neutral
0.6%

~ from our NLP analysis of 344 combined software ratings.

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 Private Data FashionTIY collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics