—— Run into issues on Yolcu360? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Before finalizing your booking, carefully review the total cost breakdown provided during the checkout process. This includes base rental fe... ⇲
Fix: If you encounter poor customer service, document your interactions, including dates, times, and the names of representatives you spoke with.... ⇲
Fix: When searching for a vehicle, use filters to specify your preferences and check for real-time availability updates. If a vehicle you want is... ⇲
Fix: Before picking up your vehicle, inspect it thoroughly for any existing damage or issues. Take photos of the vehicle from multiple angles to... ⇲
Fix: Carefully read the terms and conditions regarding fees before completing your booking. Look for sections that discuss fuel policies, mileage... ⇲
Fix: Before booking, ensure you read all pricing details provided in the app, including any potential fees for insurance, additional drivers, or... ⇲
Fix: To minimize wait times, consider scheduling your pickup during off-peak hours, such as early morning or late evening. This can help you avoi... ⇲
Fix: If you need to extend your rental, do so as early as possible through the app. Look for an option to modify your booking, which may allow yo... ⇲
Fix: Keep a record of all communications with staff, including dates and times. If you experience inconsistent information, refer back to your no... ⇲