—— Run into issues on ProvidusPlus? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if your iPhone is set to dark mode in the system settings. Go to Settings > Display & Brightness and toggle to Dark. Some apps automat... ⇲
Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the ProvidusPlus app off th... ⇲
Fix: Check your internet connection. A weak or unstable connection can slow down the login process. Try switching between Wi-Fi and cellular data... ⇲
Fix: Verify that you have entered the correct recipient details and that their account is active. Double-check the transfer limits set by your ba... ⇲
Fix: Look for an FAQ or help section within the app that may provide answers to common issues. Often, apps have built-in support resources. OR... ⇲
Fix: Refresh the transaction history page by pulling down on the screen to reload the data. This can sometimes prompt the app to update the infor... ⇲
Fix: Check your app settings for any session timeout settings. If available, adjust them to a longer duration if possible. OR Ensure that your... ⇲
Fix: Make sure that you have enabled the 'remember me' option during login. If it is not working, try logging out and logging back in while ensur... ⇲
Fix: If the app requires a date selection, try using the most recent date available to see if it shows the latest transactions. This can sometime... ⇲