—— Run into issues on MyFlexPay? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Verify your bank account details in the app. Go to the 'Settings' or 'Account' section and ensure that your bank account number and routi... ⇲
Fix: 1. Check the transaction processing times in the app. Some transactions may take longer to process based on the bank's policies. 2. Ensure t... ⇲
Fix: 1. Look for an FAQ or Help section within the app. Many common issues are addressed there. 2. Check if there is a community forum or user gr... ⇲
Fix: 1. Utilize the app's FAQ or Help section for immediate answers to common questions. 2. If you have submitted a support request, check your e... ⇲
Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to 'Settings' > 'General' > 'Software Update' to check for updates. 2. C... ⇲
Fix: 1. Ensure you are logged into the correct account associated with your payroll. 2. Check if there are any restrictions or deadlines set by y... ⇲
Fix: 1. Keep an eye on the app's update notes in the App Store to understand what changes are being made. 2. If a feature you rely on is removed,... ⇲
Fix: 1. Review your transaction history carefully. Sometimes, transactions may appear under different names. 2. If you find a transaction you do... ⇲
Fix: 1. Check your device's storage. If your iPhone is low on storage, it can cause apps to behave erratically. Go to 'Settings' > 'General' > 'i... ⇲
Fix: 1. Refresh your account balance by pulling down on the screen in the app. This can help update the displayed balance. 2. Compare the balance... ⇲
Fix: 1. Refresh the app by pulling down on the screen to update your balance. 2. Log out of the app and log back in to see if that resolves the i... ⇲
Fix: 1. Ensure that you are selecting the correct state from the dropdown menu. Sometimes, states may be listed under abbreviations or full names... ⇲
Fix: 1. Check your notification settings for the app. Go to 'Settings' > 'Notifications' and ensure that notifications are enabled for myFlexPay.... ⇲
Fix: 1. Review the app's terms and conditions regarding withdrawal limits and fees. This information is usually found in the 'Help' or 'FAQ' sect... ⇲
Fix: 1. Check the transaction status in the app to see if it indicates a failure. 2. If the transfer failed, the funds should typically return to... ⇲
Fix: 1. Check your email for any notifications from myFlexPay regarding your account status. Sometimes, accounts are disabled due to security con... ⇲
Fix: 1. Check your spam or junk email folder for the verification email. Sometimes, it can be misdirected. 2. Ensure that you entered your email... ⇲