—— Run into issues on SoHO Viewer? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your internet connection to ensure that it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. Sometimes, a po... ⇲
Fix: Restart your iPhone. This can help clear temporary files and refresh the system, which may resolve the crashing issue. OR Check for any a... ⇲
Fix: Manually refresh the app by pulling down on the screen to trigger a refresh. This can sometimes force the app to fetch the latest images.... ⇲
Fix: Ensure that the app has permission to use mobile data. Go to Settings > SoHO Viewer and make sure that 'Cellular Data' is enabled. OR Del... ⇲
Fix: Close any other apps running in the background to free up system resources. Double-click the home button (or swipe up from the bottom) and s... ⇲
Fix: Check for available storage on your device. Go to Settings > General > iPhone Storage and see if you have enough free space. If not, delete... ⇲
Fix: Check if there is a pinch-to-zoom gesture available. Try placing two fingers on the screen and moving them apart to see if it activates zoom... ⇲
Fix: Manually save images by tapping on the image and looking for a save option. This may be available in the app's menu or by long-pressing the... ⇲
Fix: Check if there is an option in the app settings to enable image labels or metadata display. This may be hidden in a menu. OR Consider usi... ⇲
Fix: Ensure that your device's operating system is up to date. Go to Settings > General > Software Update and install any available updates. OR... ⇲