fix problems on Keep It [iphone]

—— Run into issues on Keep It ? Get help pending when official support gets back to you!

Keep It Mobile

Info:

company: Steve Harris

: https://reinventedsoftware.com/support/keepit-ios.html

: reinventedsoftware.com

Chat with our AI-based Keep It Support

🛠️ Common Keep It Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Keep It crashes when adding files

Fix: 1. Restart the app: Close the Keep It Mobile app completely and then reopen it. This can clear temporary glitches that may cause crashes. 2... ⇲

Concerns about data loss if subscription is cancelled

Fix: 1. Backup your data: Regularly export your files and notes to a safe location. Use the export feature within the app to save your data in a... ⇲

Camera issue

Poor photo capture support

Fix: 1. Use the native camera app: Instead of capturing photos directly within Keep It Mobile, use your iPhone's native camera app to take photos... ⇲

Syncing issue

Syncing issues between devices

Fix: 1. Check internet connection: Ensure both devices are connected to a stable internet connection. 2. Sign out and back in: On both devices,... ⇲

Bugs issue

Bugs causing notes not to save

Fix: 1. Save notes manually: After writing a note, tap the save button frequently to ensure your work is not lost. 2. Check for updates: Ensure... ⇲

UI issue

Image handling limitations

Fix: 1. Resize images before uploading: Use an image editing app to resize images to a smaller resolution before adding them to Keep It Mobile.... ⇲

Downloads issue

Saving for offline fails

Fix: 1. Check storage space: Ensure your device has enough storage space for offline files. Go to Settings > General > iPhone Storage. 2. Enable... ⇲

Customization issue

No markdown preview mode

Fix: 1. Use a markdown editor: Consider using a dedicated markdown editor app that supports preview mode, and then import the text into Keep It M... ⇲

No true folder structure

Fix: 1. Use tags: Instead of folders, utilize tags to categorize your notes and files. This can help you organize content more effectively. 2. C... ⇲

Limited export options

Fix: 1. Use copy-paste: For text notes, you can copy the content and paste it into another app that supports more export options. 2. Export to P... ⇲

Payments issue

Licensing model requires separate payments for iOS and Mac

Fix: 1. Evaluate your needs: Determine if you need both versions. If not, consider using only the version that best suits your needs. 2. Look fo... ⇲

Compatibility issue

Inconsistent performance with web clipping

Fix: 1. Check browser compatibility: Ensure you are using a compatible browser for web clipping. Some browsers may have better integration with K... ⇲