fix problems on LaserPecker Design Space [iphone]

—— Run into issues on LaserPecker Design Space? Get help pending when official support gets back to you!

LaserPecker Design Space

Info:

company: 嗨兴科技

: https://www.laserpecker.net

: www.laserpecker.net

Chat with our AI-based LaserPecker Design Space Support

🛠️ Common LaserPecker Design Space Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

iOS users cannot share projects

Fix: To share projects, first ensure that you have the latest version of the LaserPecker Design Space app installed. If sharing is not available,... ⇲

LaserPecker Design Space updates change user settings

Fix: After each app update, check the settings menu to restore your preferred configurations. Make a note of your settings before updating so you... ⇲

Uploads issue

Multiple tries needed to upload files

Fix: Ensure that your internet connection is stable. If you are on WiFi, try switching to mobile data or vice versa to see if the upload improves... ⇲

Bugs issue

G-Code misalignment with preview

Fix: Double-check the settings for your project before exporting to G-Code. Ensure that the dimensions and scaling are set correctly. If misalign... ⇲

Functionality lacking for multiple features

Fix: Review the app's user manual or help section to ensure you are using the features correctly. Sometimes, features may require specific steps... ⇲

Loading issue

LaserPecker Design Space disconnects when loading SVG files

Fix: Try simplifying the SVG file by reducing the number of paths or layers. Large or complex SVG files can cause the app to crash or disconnect.... ⇲

UI issue

Repeat function lacks new preview

Fix: After using the repeat function, manually check the design layout to ensure it appears as intended. If the preview does not update, try savi... ⇲

Compatibility issue

Unsupported firmware error

Fix: Check the app for any firmware updates that may be required for your device. Ensure that your LaserPecker device is updated to the latest fi... ⇲

Crashes issue

LaserPecker Design Space crashes during file upload

Fix: Ensure that your app is updated to the latest version. If it continues to crash, try uninstalling and reinstalling the app to clear any corr... ⇲

Screen issue

Screen goes blank during email verification

Fix: If the screen goes blank, try closing the app and reopening it. If the issue persists, check your internet connection and try the verificati... ⇲

Ads issue

Ads in the app

Fix: Check if there is an option within the app settings to disable ads, or consider upgrading to a premium version if available, which may offer... ⇲

Storage issue

Inability to save projects

Fix: Ensure that you have sufficient storage space on your device. If storage is low, free up space by deleting unused apps or files. OR Try s... ⇲

Registration issue

Registration process broken

Fix: If the registration process fails, try using a different email address or resetting your password if applicable. Ensure that your internet c... ⇲

Account issue

Account verification issues

Fix: Check your email spam or junk folder for the verification email. If you do not receive it, try resending the verification email from the app... ⇲

Network issue

No WiFi network support

Fix: If the app does not support WiFi, consider using a mobile hotspot from your phone to connect your LaserPecker device. This can provide a tem... ⇲

Support issue