fix problems on Jeju Air [iphone]

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—— Run into issues on Jeju Air? Get help pending when official support gets back to you!

Jeju air
Info:
company: Jeju Air. co., Ltd
: http://www.jejuair.net
: www.jejuair.net
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Bugs issue

비행 정보 반복 확인 요구

Fix: 1. Ensure that your app is updated to the latest version. 2. Clear the app's cache by going to 'Settings' > 'General' > 'iPhone Storage', fi... ⇲

예약 후 앱 충돌

Fix: 1. Update the Jeju Air app to the latest version from the App Store. 2. Restart your iPhone to clear any temporary glitches. 3. If the app c... ⇲

앱이 느림

Fix: 1. Close any unnecessary apps running in the background to free up resources. 2. Restart your iPhone to clear temporary files and refresh th... ⇲

기본 기능 수행 불가

Fix: 1. Ensure that the app is updated to the latest version. 2. Restart your iPhone to clear any temporary glitches. 3. If basic functions are s... ⇲

버그가 많음

Fix: 1. Ensure that the app is updated to the latest version, as updates often fix bugs. 2. Restart your iPhone to clear any temporary glitches.... ⇲
 
Settings issue

비행 변경 시간 제한

Fix: 1. Check the app for any notifications or alerts regarding flight changes. 2. If you need to change a flight, go to the 'My Bookings' sectio... ⇲
 
Login issue

온라인 체크인 불가

Fix: 1. Ensure that you are within the online check-in window (usually 24-48 hours before departure). 2. Go to the 'Check-In' section of the app.... ⇲

로그인 실패

Fix: 1. Ensure that you are entering the correct username and password. 2. If you have forgotten your password, use the 'Forgot Password' option... ⇲

자동 로그인 기능 작동 안 함

Fix: 1. Open the Jeju Air app and go to 'Settings'. 2. Ensure that the 'Auto Login' feature is enabled. 3. If it is enabled but not working, try... ⇲

비밀번호 입력 오류

Fix: 1. Ensure that you are entering the correct password, paying attention to case sensitivity. 2. If you are unsure, use the 'Forgot Password'... ⇲
 
Account issue

체크인 세부정보 부족

Fix: 1. Go to the 'Check-In' section of the app. 2. If details are missing, check your email for confirmation from Jeju Air regarding your flight... ⇲

예약 번호 없음

Fix: 1. Check your email for the booking confirmation from Jeju Air, which should contain your reservation number. 2. If you cannot find it, try... ⇲

비행기 탑승권 발급 실패

Fix: 1. Ensure that you are within the boarding pass issuance window (usually 24-48 hours before departure). 2. Go to the 'Check-In' section of t... ⇲
 
Search issue

비행 찾기 실패

Fix: 1. Ensure that you are entering the correct flight details (flight number, date, etc.). 2. Check your internet connection to ensure it is st... ⇲
 
Support issue

추가 서비스에서 멈춤

Fix: 1. If the app freezes while trying to access additional services, try closing the app completely and reopening it. 2. Ensure that your app i... ⇲
 
Crashes issue

앱이 자주 충돌

Fix: 1. Update the Jeju Air app to the latest version from the App Store. 2. Restart your iPhone to clear any temporary glitches. 3. If the app c... ⇲

앱이 작동하지 않음

Fix: 1. Restart your iPhone to clear any temporary glitches. 2. Ensure that the app is updated to the latest version from the App Store. 3. If th... ⇲
 
UI issue

사용자 경험이 나쁨

Fix: 1. Provide feedback through the app's feedback option to highlight specific issues. 2. Ensure that you are using the latest version of the a... ⇲
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 what users are saying
Bad experience
83.8%

Good experience
14.9%

Neutral
1.4%

~ from our NLP analysis of 74 combined software ratings.

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 Private Data Jeju air collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • User Content
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics