fix problems on WCG [iphone]

—— Run into issues on WCG ? Get help pending when official support gets back to you!

WCG Mobile

Info:

company: West Central Georgia Bank

: https://www.wcgb.com/

: www.wcgb.com

Chat with our AI-based WCG Support

🛠️ Common WCG Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Bill Pay requires a desktop computer

Fix: Check if the WCG Mobile app has been updated to the latest version. Sometimes, features are added to mobile apps that were previously only a... ⇲

Mobile deposit feature is unreliable

Fix: Ensure that you are using the latest version of the WCG Mobile app. Go to the App Store, search for WCG Mobile, and tap 'Update' if availabl... ⇲

Bugs issue

Mobile deposit often fails to recognize checks

Fix: If the app fails to recognize checks, try taking the photo from a different angle or distance. Ensure that the check is not crumpled or fold... ⇲

Security issue

Automated verification process is overly sensitive

Fix: If the automated verification process is rejecting valid checks, ensure that all information on the check is clear and legible. Double-check... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.4%

Neutral

2.4%

Bad experience

1.2%

~ from our NLP analysis of 249 combined software ratings.

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Private Data WCG collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location