fix problems on The News Tribune News [iphone]

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—— Run into issues on The News Tribune News? Get help pending when official support gets back to you!

The News Tribune News
Info:
company: The McClatchy Company
: http://www.thenewstribune.com/contact-us/
: www.thenewstribune.com
Chat with our AI-based The News Tribune News Support
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Login issue

Inability to sign in

Fix: 1. Check Credentials: Ensure that you are entering the correct username and password. If you’ve forgotten your password, use the 'Forgot Pas... ⇲
 
Notifications issue

No push notifications for breaking news

Fix: 1. Enable Notifications: Go to your iPhone's Settings > Notifications > The News Tribune News app. Ensure that 'Allow Notifications' is turn... ⇲
 
Network issue

Limited offline access

Fix: 1. Download Articles: If the app allows, find the option to download articles for offline reading. This is usually found in the article's me... ⇲
 
Compatibility issue

Incompatible with certain iOS versions

Fix: 1. Update iOS: Go to Settings > General > Software Update and check if there is an update available for your iPhone. Updating to the latest... ⇲
 
Slow issue

Slow loading times

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if it impro... ⇲
 
Settings issue

Inability to manage subscriptions

Fix: 1. Access Subscription Settings: Go to the app's settings or account section to find subscription management options. Look for options to vi... ⇲
 
Updates issue

Content often outdated

Fix: 1. Refresh the App: Pull down on the main feed to refresh the content. This can help load the latest articles. OR 2. Check for Updates: E... ⇲
 
Support issue

Poor customer service

Fix: 1. Use In-App Support: Look for a help or support section within the app that may provide FAQs or contact options for assistance. OR 2. C... ⇲
 
Glitches issue

Glitches and bugs

Fix: 1. Restart the App: Close the app completely and reopen it. This can sometimes resolve temporary glitches. OR 2. Reinstall the App: If gl... ⇲
 
Search issue

No search functionality

Fix: 1. Use the Menu: Check if there is a menu option that allows you to browse categories or sections instead of searching directly. OR 2. Us... ⇲
 
Downloads issue

Inability to download articles for offline reading

Fix: 1. Check App Features: Look for a download option within the article or settings. Some apps allow saving articles for offline reading. OR... ⇲
 
UI issue

User interface issues

Fix: 1. Adjust Display Settings: Go to your iPhone's Settings > Display & Brightness and adjust settings that may improve readability, such as te... ⇲
 
Ads issue

Ads and distractions

Fix: 1. Upgrade to Premium: If available, consider subscribing to a premium version of the app that may offer an ad-free experience. OR 2. Use... ⇲
 
Payments issue

Limited article access due to paywall

Fix: 1. Check Subscription Options: Review your subscription status and consider upgrading if you want full access to articles. OR 2. Use Free... ⇲
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 what users are saying
Good experience
84.3%

Bad experience
10.1%

Neutral
5.6%

~ from our NLP analysis of 1,194 combined software ratings.

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 Private Data The News Tribune News collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Montly Subscription: $15.99 Montly Subscription
  2. Annual Subscription: $159.99 Annual Subscription