fix problems on Stellar [iphone]

—— Run into issues on Stellar ? Get help pending when official support gets back to you!

Stellar by ARRI

Info:

company: ARRI Group

: http://www.arri.com

: www.arri.com

Chat with our AI-based Stellar Support

🛠️ Common Stellar Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Stellar crashes often

Fix: 1. Update the App: Ensure that you have the latest version of Stellar installed. Go to the App Store, search for Stellar, and check if an up... ⇲

Does not work with some studio setups

Fix: 1. Check Compatibility: Review the specifications of your studio setup and compare them with Stellar’s requirements. Ensure that your equipm... ⇲

Payments issue

Subscription charged for uninstalled app

Fix: 1. Manage Subscriptions: Go to Settings > [Your Name] > Subscriptions. Here, you can see all your active subscriptions. If Stellar is listed... ⇲

Support issue

Lacks thorough user manual

Fix: 1. Access Online Resources: Visit the official Stellar website or ARRI’s support page for any available online manuals or FAQs. These resour... ⇲

Compatibility issue

Limited to Arri equipment

Fix: 1. Explore Compatibility: If you have other equipment, check if there are any adapters or interfaces that can allow Stellar to work with non... ⇲

Not a generalized DMX control console

Fix: 1. Use Dedicated DMX Software: If you need a more generalized DMX control solution, consider using dedicated DMX control software that is de... ⇲